While they do hv Uhaul equipment, they are not equipped to assist you with the car transport trailer connection. This is not a full service location but unfortunately for me the only location within a 10 mile radius that had a car transport trailer. They do not know how to properly hook up your truck. They hooked up to my truck but fail to put pins back in and did not connect the safety connection either and as a result not a mile away from leaving their location the trailer came unhooked, hit the bumper of my truck and was wedged underneath my truck . Thankfully a good Samaritan and a good friend came to my rescue and were able get from under my truck and reconnect it so that I could get safely out of the road.
TRACY D
Customer Reviews for Psmshatabdi LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Poor customer service!! When I arrived the person in charged stated he is not responsible for assisting with hooking up or making sure the equipment is connected correctly! Over the worst experience! The guy proceeded to flirt and ask if I was single and then asked for my phone number! Not appropriate and the worst experience I had!
MARLENE LI rented the truck to take Christmas presents that we had gathered at our Plant to give to families that we had adopted for Christmas. When I received the truck, the owner / manager just handed me the keys and told me where it was parked. After getting the truck and taking it to the Plant, we realized that the back of the truck was locked. We needed to get the truck loaded quickly, as we had a full load to take off and not much time to do it. We were given the go-ahead to cut the lock off ourselves, so we did. The truck had moving blankets and a handtruck inside. The manager over the fleet was very communicative and helpful and the cab of the truck itself was very clean. However, the location where the trucks were was very sketchy and I was skeptical to leave my car there for the short time that I was using the truck. I have used U-Haul in the past, and this the standard is not being followed at this location.
JARED CDo NOT drop off here. Did not help at all. Barely spoke English. Didn’t help unhook the trailer and asked us to push a trailer on the curb, excuse me? Lazy and never checked me out stating I returned the uhaul same day.
MELISSA W