Customer did not leave a comment.Brian H.
Customer Reviews for Punta Gorda Rent All
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great until I used the drop box check in. OMG, I just expected to drop off the key, not pictures, of everything. It was much easier when someone is in the office.WALTER W.
Fast friendly check in, top notch!CRAIG L.
Super easy to rent the truck with no notice. Store people were very friendly. Can't get much better than that.WALTER W.
Customer did not leave a comment.JACOB N.
The people at U Haul were greatMARY P.
Customer did not leave a comment.EDWINA H.
had to put 8 gallons of fuel into truck , to bring level up to supposed where it was when rented , I only drive the truck 6 miles total in the rental ,. sound fishy , smells fishyMATTHEW M.
Customer did not leave a comment.IRA F.
Very efficient and knowledgeable. Pleasant experience.GLENN R.
Customer did not leave a comment.Andrae J.
Customer did not leave a comment.Joseph M.
Customer did not leave a comment.JOSEPH V.
Customer did not leave a comment.RICHARD W.
Equipment was in excellent condition. No problems. Friendly staff.JAMES B.
Great Experience. Very efficient was in and out quickly. Thanks.Keith W.
Great customer service and equipment in great condition. RecommendedANDRES M.
Be more clear on what time we can pick up a truck. I had an appointment set for 6:30AM and showed up then and the business did not open until 7AM. I was 30 minutes behind my planned schedule. When it was brought up at the time of the pickup, the gentleman working stated â€œI don't know what to tell youâ€. Very unprofessional. Will not use this service again.JAKE B.
Customer did not leave a comment.GERALD H.
I've rented uhauls many times from this location, always reliable.CHARLES H.
Customer did not leave a comment.Michael E.
Customer did not leave a comment.GERARDA G.
Customer did not leave a comment.Leo B.
Customer did not leave a comment.Rick K.
Customer did not leave a comment.JEROME H.
First you can start by cleaning the rental trucks. And re advertise them I paid 79 dollars for a 10 ft box that had no ramp when I was told 1995 per day plus 99 cent a mile and smelled like an ashtray the inside of the truck was a hazard super dirty will never rent from them again just say thatROBERT R.
Passenger door wouldn't stay shut, cab was dirtyALICIA L.
Great customer service , polite, and fastJAMES R.
Customer did not leave a comment.Sarah M.
The first trailer offered had tires that were unacceptable in my opinion, the Uhaul service person responsible for my hookup quickly agreed and set me up with a trailer which had recently been given fresh rubber. I appreciate that sort of service.JEFFREY G.
Customer did not leave a comment.MICHAEL D.
Customer did not leave a comment.MARK K.
Customer did not leave a comment.PETER C.
Customer did not leave a comment.Charles H.
Very efficient on the turn in. Very smooth can't ask moreDANIEL R.
Customer did not leave a comment.GEORGE V.
Customer did not leave a comment.DOUGLAS K.
Bad tires , leaking valve stem , tires worn out ..DENNIS S.
I couldn't ask for a better experience. All I had to do was back up the car to the trailer and they did all the workrobert S.
Customer did not leave a comment.PAMELA K.
Great service, truck was ready. Only problem is that I took the truck with a supposedly full gas tank but it was only about 9/10 full. Not a big problem, but not accurate. I highly recommend this U-haul facility. I have been using U-haul for many years and have never been disappointed.CARL B.
Customer did not leave a comment.DAVID L.
Knowledgeable, friendly ,easy to deal withDENNIS D.
Easy process. The trailer was there and ready to go and hooked up quickly and professionally. No wait. These people are very efficient and courteous.WILLIAM H.
Got me in and out in very short period of timeRichard A.
Everything was great as is.MONIQUE T.
These guys are fast and efficient to check out and check in.charles H.
Customer did not leave a comment.Robert A.
All trash left in cabin of truck and I brought my own Clorox wipes and wiped it down it was dirty.donna G.
Everything was spot on! Very easy. I was early, but everything was very good.KINGA C.
Customer did not leave a comment.WILLIAM H.
pickup truck was very dirty, price for 2 days was $96.00, very high for the vehicle and two days of usageJOHN G.
End of straps were worn and frayed. Not a huge problem, but made it a bit tricky to insert into ratchet mechanism.James T.
Not so serious = I picked this vehicle up with a 1/4 tank of gas which means that i had to drop of with a 1/4 tank which is not easy to do. It was dirty with french fries and crumbs on the seats. Windshield was filthy. Very serious = The windshield wipers were absolutely junk, old and wornout. I got stuck in monsoon rains in the mountains and Then ice. If i would have known this i would have replaced them myself before i left. This was extremely dangerous. Im not a complainer but in a month i have to do this again with the same drive. I will probably use a Penskey truck.ANTHONY JOSEPH M.
Very well managed and helpful employeesRichard L.
Workers were very courteous and helpfulSTEVEN D.
Nice cube van. Clean. Recommend U Haul âï¸âï¸âï¸âï¸âï¸RICHARD LEN P.
Customer did not leave a comment.CHAD E.
We got SCREWED by Cooper St. Uhaul, they promised us a 26 foot truck with car hauler ready for pickup, HOWEVER, when we arrived, they detached our trailer in front of us, sent it off with a local mover, then came back into the office and told us they had no truck for us. Then we were sent on wild goose chase to find truck and car hauler elsewhere. Terrible customer service, as we were VERY adiment the day before, letting them know we had movers waiting on us and needed the truck with car hauler attached, ready to go immediatly. They screwed us and catered to a local mover, giving him the truck we reserved 3 weeks in advance. Terrible service, but the truck was perfect, and drove like a dream. We also were told he would give us a discount, but when we were forced to go elsewhere for a 26 foot truck, I do not believe it was ever given? Thank you. Jeff and Lori BrowneJEFFRY B.
Customer did not leave a comment.Randy N.
Customer did not leave a comment.MARK T.
The Punta Gorda Rent All employees were fantastic. We had trouble with the self check-in, as usual, but the staff worked with us to check us in and on our way. Great staff.JORGE M.
Customer did not leave a comment.brad F.
Customer did not leave a comment.Hai H.
See abovewayne C.
Customer did not leave a comment.Homer T.
Thank you from to bottom of my heart to the owners of this place! When I arrived they were closing and the woman was just getting ready to leave. She happily assisted me with parking and unhitching the trailer (and her son too). She could have just left and said we're closed but she didn't. And her son made a special trip to the store to help us. Thank you for being kind and caring!Amanda N.
Customer did not leave a comment.Milan M.
As we pulled in a gentleman came out met us in the parking lot took care of everything in a few minutes and we were on our way.JAMES R.
Customer did not leave a comment.GEORGE M.
Customer did not leave a comment.MICHAEL A.
Customer did not leave a comment.CODY C.
Customer did not leave a comment.Albert G.
Customer did not leave a comment.JAMES F.
Customer did not leave a comment.WILLIAM H.
Customer did not leave a comment.Joel D.
I am VERY concerned that Allen, the customer service rep, and other office personnel did NOT wear a mask or have any kind of plexiglass barrier between them and me. I wore a mask. We are in a pandemic and SW Florida cases of Covid-19 is spiking. Your company MUST do a better proactive job of protecting customers, or you need to shut down.Terry G.
Customer did not leave a comment.Robert G.
Customer did not leave a comment.robert B.
Customer did not leave a comment.Lil L.
Customer did not leave a comment.James A.
Customer did not leave a comment.NANCY C.
Customer did not leave a comment.Greg H.
Customer did not leave a comment.Benjamin E.
My daughter drove the truck & she said it squealed when accelerating & at times acted as if it didn't want to move. The truck did get us from point A to point B with no major problems & the move was good.Linda G.
Nothing. The guys that ran the rental place were wonderful.Wendy M.
Fast and efficient!james A.
Customer did not leave a comment.Konstantinos M.
Customer did not leave a comment.BUD G.
There is very little leg room for the left leg due to the finder well. It is ok for short term. I drove 900 mi . Other than that it was great. ThanksEDGARLAWRENCE M.
great service. Punta Gorda Rent All represents U-haul very very well.MICHAEL M.
I got trailer for 1 day but they charged me for 2 days i need to call uhaul and spend my valuable time for those stupid mistakes this location is doing very rude peopleZUBAYDULLO A.
Customer did not leave a comment.Gerald F.
Customer did not leave a comment.THEODORE L.
Customer did not leave a comment.GARY W.
Customer did not leave a comment.Tod M.
Customer did not leave a comment.James C.
Customer did not leave a comment.WAYNE R.
Customer did not leave a comment.James R.
I ordered my u-haul at my storage unit who got it through someone else so when I got to the place to get my truck the price I was given at my storage unit was not the price when I picked it up, so I had to waste time while they got all this figured out . it put me behind on my trip so bad.Suzanne R.