Customer Reviews for Purdy Clean Car Wash & Storage
(U-Haul Neighborhood Dealer)

60 reviews

2185 W Main St   Barstow, CA 92311
(W Main And L St Across the way from Home Depot)

(760) 957-4548

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 9:30 am - 1:30 pm

Services at this Location:

Contact Us

(760) 957-4548

2185 W Main St
Barstow, CA 92311
(W Main And L St Across the way from Home Depot)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 9:30 am - 1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

MATHEW MICHAEL L. 
Rating:
3.0

I couldn't figure out how to adjust the mirrors. Other then that it was way cheaper than penske thanks.

VICTOR R. 
Rating:
5.0

Customer did not leave a comment.

KIT WILDREN J. 
Rating:
5.0

Customer did not leave a comment.

WENDY W. 
Rating:
3.0

Light keep in saying check gas cap. Ran fine however

SHERRI H. 
Rating:
5.0

Customer did not leave a comment.

Stephanie M. 
Rating:
1.0

Customer did not leave a comment.

PATRICIA M. 
Rating:
5.0

Customer did not leave a comment.

matthew M. 
Rating:
5.0

We were extremely impressed with the service we received from the friendly & efficient staff. We would highly recommended this location to others wanting a UHaul

elaine L. 
Rating:
5.0

Very easy drop off, lot was clear and wide to allow for auto transport to be maneuvered easily into place. Thumbs up !!

Jesse A. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Deborah W. 
Rating:
5.0

The mobile app wouldn't let me return the truck on my phone. For whatever reason I ended up having to use a friends phone to return it after parking it. This ended up taking us more than a half hour. Maybe an update for the app. The shop and employee was great!

carly S. 
Rating:
5.0

Customer did not leave a comment.

patricia P. 
Rating:
5.0

Excellent Service, nice, kind, efficient. Good customer service

Angela J. 
Rating:
4.0

The place is safe and secure. Well lit and ample parking. Even late drop offs is no problem. Used this place the 2nd time around. Very satisfied.

Martin R. 
Rating:
5.0

Customer did not leave a comment.

ROY O. 
Rating:
3.0

It took an exceptional amount of time, and I was overcharged.

Lori D. 
Rating:
5.0

Employees went above and beyond on customer service. They took the time to answer all my questions.

Aracely H. 
Rating:
5.0

The clerk made the rental experience Easy and clear. Great service.

Luis C. 
Rating:
5.0

Customer did not leave a comment.

ROBIN G. 
Rating:
1.0

I was charged for gas when I clearly left it at 5/16 of a tank full. The way it was I received it. As a frequent user I will no longer be using uhaul.

Michael R. 
Rating:
2.0

The truck was jerking on the freeway from Barstow to Lancaster CA. I couldn't get ahold of anyone after hours. I reserved a storage that was too small but recommended by phone representative and the storage rep gave me a code for the gate that didn't work because he switched my storage space to a larger one but forgot to change my gate code.

annette D. 
Rating:
1.0

I wanted like 30 min to drop the truck off the employe said he was 30 min past to go home so just drop the key in the box everything was ok and 2.5 hrs later I notice a unexpected charge to my American Express card later followed buy a email of the receipt from u haul stateing that I didn't return the truck on the correct fuel level so they charged my card with out letting me know hand I have pictures of the correct fuel level

Everett G. 
Rating:
2.0

Truck was an hour late. Truck was issued at 1/8 a tank of gas and i returned it ay 1/8 a tank. Was charged an additional 28 bux because it wasnt at 1/4 a tank. Complete bullshit.

Christian S. 
Rating:
5.0

Customer did not leave a comment.

natasha S. 
Rating:
5.0

It would be nice to inform the rental place that I turned the car hauler in two hours after dispatched. Don't know if a discount would have taken place.

Robert M. 
Rating:
1.0

They charged me a gas fee even thought I put it back where it was .When I asked for my money back they said there was nothing they could do for me that I had to call the corporate office.

trina F. 
Rating:
3.0

I think that I should be reimbursed for the mileage not used! I was charged $.79 a mile for 126 miles but only used 106 miles

Claudette K. 
Rating:
2.0

Very unorganized and unsure of the rental process. I was on some type of "e" list from a charge not even mine from 2011. I had to pay 131.00 on top of the rental charge.

CHIP N. 
Rating:
5.0

Very nice owner

CHESTER C. 
Rating:
3.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

Louis S. 
Rating:
5.0

Customer did not leave a comment.

PAULA D. 
Rating:
5.0

Customer did not leave a comment.

Justina L. 
Rating:
5.0

Customer did not leave a comment.

ALPHONZO Y. 
Rating:
5.0

Everything was great! No complaints. The customer service was excellent from beginning to end. Thanks for everything guys.

MENDI B. 
Rating:
5.0

Customer did not leave a comment.

HARTLEY M. 
Rating:
5.0

Customer did not leave a comment.

Fred F. 
Rating:
4.0

Bad gas mileage

Tammy F. 
Rating:
5.0

Customer did not leave a comment.

jim M. 
Rating:
4.0

Customer did not leave a comment.

Norman L. 
Rating:
3.0

Customer did not leave a comment.

MICHELLE F. 
Rating:
5.0

Customer did not leave a comment.

Allan P. 
Rating:
3.0

Customer did not leave a comment.

Michelle F. 
Rating:
5.0

Customer did not leave a comment.

Kim C. 
Rating:
4.0

Customer did not leave a comment.

ELAINE R. 
Rating:
5.0

Customer did not leave a comment.

Sandra W. 
Rating:
5.0

Customer did not leave a comment.

Sandra W. 
Rating:
1.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
4.0

Do not arrange for a pick up time when the office is closed for lunch.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

MARCELA M. 
Rating:
5.0

Customer did not leave a comment.

KEITH B. 
Rating:
5.0

No improvements needed. Staff was very friendly & helpful, & very professional. I am very impressed with the U-Haul services & friendly staff at both of the locations I picked up & returned the U-Haul truck & equipments from & returned to. Seevice was quick as well. I am very pleased.

LINDA R. 
Rating:
5.0

This location didn't know the reservation phone lied to me about size of truck. Purdys was very helpful and Margaret was great.

michael J. 
Rating:
4.0

When we were there, a customer was upset and loud and I was frightened, I took my kids back out to the car until the man left. I had wished that there was more than one person in there to assist in times like these.

BRITTANY W. 
Rating:
5.0

Customer did not leave a comment.

EBONI P. 
Rating:
5.0

U-Haul at this location was professional, eager to please, extremely helpful, and concerned for my needs. This was the first truck rental I have ever made and I had heard horror stories about renting trucks. None of those tales were close to accurate at Purdy's. I will not hesitate to rent from Purdy's again, if necessary.

DON B. 
Rating:
4.0

Customer did not leave a comment.

Lindsay M. 
Rating:
4.0

Customer did not leave a comment.

JAMES K. 
No reviews have been submitted for this location.

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