Customer Reviews for Pure Gibson Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pure Gibson Auto Sales

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stephanie W. on

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Very professional and friendly, I was very satisfied!

Judy M. on

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Customer did not leave a comment.

Vickie D. on

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Customer did not leave a comment.

Travis S. on

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don C. on

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4 miles after I drove off with the trailer on the highway the trailer came off the ball because it wasn't tightened!! The trailer jammed itself under the back of my BMW SUV. My SUV has damage but nobody cares. I called Gibson and told them what happened and it took over an hour to come out to help me because they said they were busy. U Haul corporate screw up and the first 2 places they said there were the trailer but there was none. I wasted my time playing hide and seek over a trailer to get sent to Gibson the 3rd place. Now who fixes my car of do I need to see an attorney?

Hillary B. on

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No one checked the rental with me or verified the amount of gas in the truck. I won’t go back to uhaul unless it’s an actual uhaul location, I won’t deal with another neighborhood retailer

Thomas M. on

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I was given the wrong information by the attendant. He did not submit a contract and told me to take the trailer when I asked if there was any paperwork I needed to fill out or sign he said no.

Steve C. on

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I had a change of heart and called back to buy the insurance. They did not know how to do it after the fact. I called corporate and was told I could go anywhere and it could be added. I tried a different location who called corporate and was told I had to go back to where I got the trailer. This is something to clear up, although it appears it doesn't happen much. I ended up not getting insurance.

william C. on

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Customer did not leave a comment.

Joaquin F. on

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an office on site would be appropriate for trust factor, and professional rep. with u haul attire would of been more inviting. In the end though; very polite and friendly folks. Great service overall Thanks.

Tony W. on

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I'll recommend Richard Jones. Pure Gibson Auto Sales to everyone needing U-Haul Rentals. They were friendly and very helpful. I had a reservation for Friday at another location. I was helping some people move. So when the power was on in the location we were able to move a day early. So I was riding around looking for a truck rental and stop by the location across the street. The direct me to the location on the other side. Went in a Mr.Richard was about to leave for a doctors appointment. But he took the time out and rented the truck immediately. What a relief!!! Definetly will be back for future U-haul Rentals. Tony W

Robert C. on

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Very friendly and helpful service. Overall very good experience.

WILLIAM H. on

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Very friendly and fast service!

curtis R. on

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Customer did not leave a comment.

fred M. on

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To my knowledge everything was A1. ??