The company I would recommend but not this location I was charged as normal for my rental and miles then 3 days later my card gets emptied by the location and I called and asked what the problem was and the Indian dude there then told me the initial payment I made was a deposit but before told me it was final bill and then I was charged another 157.00 dollars and the guy tried telling me I drove an additional 96 miles and apparently I drove an extra day and also didn't fill up the tank which I know I did but did not drive extra I didn't even drive the miles I bought I talked to the company it's self and am getting my refund but I think you guys should cut ties with this store it is a scam through and through
MAXWELL E
Customer Reviews for Q and A Letchworth Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was Never told about the extra $100+ charge added, never told about the $2000 deposit taken out of my bank, $19.95 a day ??? Joke
CRAIG VThey were very professional and made everything simple and easy.
MICHAEL FAll U-Haul trucks should have a ramp
MARK. FMore rental options More knowledge of rental times and help making the best choice
CARLA Msmile!
CASEY PThe Owner Mohammad & his mManager Ralph were super nice and extremely helpful. My check in process and check out pricess were handled superbly...... I highly recommend this location for renting U-Haul Truck anytime.
MESHKAT SNo equipment available. I was charged for an appliance dolly rental, that i never received, then was charged for replacement on the missing appliance dolly that was unavailable to me.
Joseph M