Guy W.
Customer did not leave a comment.
Customer Reviews for Quality Plumbing
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Quality Plumbing
Luis C.
Just keep doing a great job!!!
Joan B.
Add more trucks. Easy in and out. Very close to home. Good price. Who can ask for anything more??
James K.
We were running a little late and ended up arriving at the beginning of their lunch break. This was not communicated to us beforehand, and upon calling the company, the call was through an answering service that also did not have the lunch hour time written down and was not aware they would not be in their office. We had to wait almost an hour before we could pick it up. Once it was open we had a good experience with the process.
MARK H.
attitude of lady working there, was very unprofessional and not customer service driven. we are in need of a plumber this week, we will NOT be calling QUALITY.
Cathy H.
The representative who assisted me was friendly, helpful and efficient. She made the whole experience easy and convenient.
JO S.
Excellent customer service! Thank you!
Jeff M.
There was so much miscommunication and the experience was poor we were sent to different locations no was available Officers were closed at 330pm...etc
Ronald B.
Delivery to my house lol good job thank you
Robert S.
Make webpage more user friendly
Linda M.
Appreciate the friendly service
Angelina M.
There was no drop box available. After speaking to 3 different customer service people and waiting on extended hold times, turns out the business is probably no longer a U-Haul location, although dispatch still has them active in their system.
Scott P.
Very nice customer service
janice H.
Simple easy rent ..great
Bart A.
Great job iv
timothy allen W.
Excellent service !
RAYMOND Z.
I rented a truck from Quality Plumbing, & was very happy with there service. Sol was friendly & very helpful in renting the truck. I would recommend them. I Thank You !!
andrea O.
Staff was helpful and friendly
Tommy E.
Thank you
Linda B.
Super easy transaction .... Great customer service too
Clarence D.
we were on our way within 15 mins.
Ronald S.
Awesome
Emmy B.
Sol was most accommodating and helpful. I would definitely use this U Haul location the next time I need a vehicle.
Eileen P.
Customer service was above and beyond satisfied with all I experienced
CHARLES EVERETT M.
Just wanted to say that the lady who assisted me was very helpful, and knowledgeable about the truck. Thanks for a pleasant experience.
Eilleen B.
Customer service was excellent. Clerk very knowledgeable.
Darrell P.
Very nice experience
Steve H.
I called all three Uhaul dealers. This was the only one where s phone service wasn't used. The young lady was great! I think she said her name is Sol.
Janet A.
This location was the worst experience EVER! The young lady that works there has the rudest attitude EVER! I physically showed her my chase app and told her I was concerned about being charged twice since it was 20 min apart each transaction, Her response was “ It's NOT my problem ! “ you need to contact UHAUL. Then I took a picture of the inside of the truck as she inspected and on the bottom of the right hand side was two little papers the size of my palm which I picked up . Then RUDELY she said that's a charge of $25 and pointed to the sticker placed inside of the truck . I said ok no problem but you didn't have to say it so Rudely. The money isn't the issues and I'm not ignorant ! I understand rules and policy . But the way she went about it is COMPLETELY RUDE AND OUT OF LINE ! I just wanted to make you guys aware of the HORRIBLE experience I had at this Beaumont CA location and I will not ever go there again . I have also made everyone else aware of this situation and have physical pictures that are time stamp and dated of how ridiculous it was .
Helen T.
The sales girl was very nice. Did her job well. If the store stayed open later than 330 p.m. may draw in more business. Also a better drop off system for the key when you return the vehicle. I was apprehensive to leave the key with the adjacent tire store employees. Although they were extremely nice.
Robert S.
Everything went fast and courteous customer contact,
Robert N.
Sol was very nice and helpful.
delores H.
The customer service was excellent. The young lady who helped me was very nice and made renting and dropping off a breeze!!
FRANK F.
Blue tooth radios
Laron R.
The the Quality Plumbing facility was not customer friendly I have frequently been a loyal customer to Uhaul and highly recommanded such an amazing company too many people and what a place like this I will never recommend to anyone to have to go through what I experience.
MIKE B.
provide a bathroom for customers
William A.
There was no personal to receive the rental there was a storage employee and could not inspect and was told we could only drop the keys off
David C.
This was the oeginal location which made me angry but the lady was very.nice
Robert S.
Outstanding customer service.
DAN E.
The 99 cents a mile is a little high other than that I would use U haul again
ROBERT M.
everything went smooth and the truck was excellent. the agent was helpful and friendly. I would use this place a again and strongly recommend it to my friends and family
LESLIE M.
everything was fine
ROBERT C.
Very easy to line up a vehicle at this site. Excellent dealership for securing a vehicle.
ANDREW H.
A bit small but the equipment was there and ready to go, very helpful in getting connected etc.
HERMAN R.
Super accomodating staff!
ST. THOMAS A.
Excellent location. Jim was very professional and helpful!
DONALD E.
your on line reservations were of no use. the information i provided (pick up and drop off location, time of pick up and drop off, truck size) when confirmation by e-mail arrived all this info was different from what i had entered. after cancelling erroneous reservations i tried again on line with same results. for my third attempt i called direct. even the agents info was different from what i had entered and even different from the info on my e-mail confirmations.
MIKE R.
The reservation system is real slow
Nathan B.
Jim was great smooth, fast pickup and return. I would recommend this location to anyone who is looking to rent a truck or need something at a friendly hardware store. Nate
george N.
the gentleman at the Harwinton, Ct. location was welcoming, very efficient, thorough and all in a timely fashion. I was most impressed and appreciative.
LEE C.
This process is so easy and made our move a snap. The trailer was the perfect size and was easily pulled by our vehicle.
ROBERT D.
Very friendly and helpful, would return.
DAN M.
The email I received said that the truck was to be picked up at Technology Park. When I went there, I was then told I had to go to Harwinton.
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