Customer Reviews for Quality Tint
(U-Haul Neighborhood Dealer)

Rating:

1.0

The location is a little scary, there is no contact with someone over there. I had to communicate with someone all the time over the ring speaker. There is a dog on the back with a chain and it doesn’t look so friendly. Also, some how someone tried to changed my drop off location with a destination close to the pick up location without my approval. I had to call customer service to fix my original drop off address

Rating:

1.0

The guy was very unprofessional and he was telling me information that wasn’t true and trying to get extra money out of me,when I had talk to a representative and was given the information i needed to get the truck. I would got to this place ever again nor would I recommend anyone their.

Rating:

2.0

I had to wait to 45 mins after my pickup time because the keys weren't in the key box !

Rating:

1.0

Checked in via ring camera. I ended up with a damage report that I didnt cause on drop off. I wish disbatched didnt move my reservation to this.

Rating:

1.0

This was a horrible experience. I arrived 5 minutes before my appointment and pulled up my reservation, only to find that the app and website gave me no self-checkout option. I called the 24-hour support line which kept me on hold for over 20 minutes. When I finally spoke with someone they could not help. I called the owner of the location who lied telling me to sit tight, he'd come in to help me. He never showed up. I waited over an hour out in the cold unit customer service fixed the issue. My reservation was for 9am and I life with the truck after 10:15an.

Rating:

4.0

The guy was very helpful Thank you

Rating:

3.0

The truck itself was fine except for the fact that it barely had any gas in it. Pick up was ok. This was done before business hours so I used the U-Haul app to confirm my ID and get the keys. The unfortunate part about drop off was, I’m not very familiar with using the app and so I just put the keys I the key drop off box but realized the app had different instructions. Even though the business was open by this point, no one was actually there so I had to call U-Haul to be advised what to do next which was inconvenient. This is of course partially my fault but it didn’t make for a very positive experience overall for no one to actually be there working during normal business hours.

Rating:

1.0

Return process is very unprofessional and unclear. System difficult to process return with location, and pictures. Had to download an app very frustrating. Parking uhual was very frustrating due to lack of space and rules!

Rating:

3.0

Put a U-Haul sign out front and ensure the vehicle has gas.

Rating:

2.0

Not big enough for equipment that I was returning.

Rating:

3.0

The location was closed so I utilized the mobile option. Customer service was frustrating and I was overcharged. Hopefully one of the two charges drop off and the mileage is corrected to reflect the correct amount.

Rating:

2.0

It wasn’t inviting and served as a recording studio next door. There wasn’t a lot of room to park.

Rating:

2.0

Please have the Uhaul vehicles correctly listed that are available because I wads forced to drive further from the location I was moving from and then when trying to get the vehicle no one was there for close to 30 minutes which pushed my time for moving back I would not want that for someone with a more strict time space to have to deal with that.

Rating:

3.0

The truck rental for 3 hours was way too expensive. I normally pay under $100

Rating:

2.0

Truck sounded like it was going to breakdown and drop off/pickup location is extremely dark