The location is a little scary, there is no contact with someone over there. I had to communicate with someone all the time over the ring speaker. There is a dog on the back with a chain and it doesn’t look so friendly. Also, some how someone tried to changed my drop off location with a destination close to the pick up location without my approval. I had to call customer service to fix my original drop off address
Andres B
Quality Tint
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mableton, GA 30126
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Customer Reviews
- 2.0 Average Customer Rating
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The guy was very unprofessional and he was telling me information that wasn’t true and trying to get extra money out of me,when I had talk to a representative and was given the information i needed to get the truck. I would got to this place ever again nor would I recommend anyone their.
Brint BI had to wait to 45 mins after my pickup time because the keys weren't in the key box !
Michael LChecked in via ring camera. I ended up with a damage report that I didnt cause on drop off. I wish disbatched didnt move my reservation to this.
Cleopatra AThis was a horrible experience. I arrived 5 minutes before my appointment and pulled up my reservation, only to find that the app and website gave me no self-checkout option. I called the 24-hour support line which kept me on hold for over 20 minutes. When I finally spoke with someone they could not help. I called the owner of the location who lied telling me to sit tight, he'd come in to help me. He never showed up. I waited over an hour out in the cold unit customer service fixed the issue. My reservation was for 9am and I life with the truck after 10:15an.
GREGORY C