Customer Reviews for Queen City Storage 3

Rating:

5.0

Queen City Storage has the size of operation necessary to offer a good mini-storage solution to those searching for the 'right place' for short-term or long-term storage options for your family and/or personal, or otherwise. Queens City storage offers different size storage bays for those searching for just the right size bay(s) to fit your needs. The office manager is Great! is Professional, knowledgeable, and a wonderful person who is always willing to help, assist, explain, advise, etc. who can answer all of your questions. I was a Queen City Storage Veteran for 11 years. I have no regrets, no complaints, no seconds thoughts about Queen City Storage. Excellent, straight-up, friendly people who provide a good service, at a good price. It's your decision, make the right move.

Rating:

5.0

I chose this facility because it was allegedly climate controlled. It was not properly climate controlled. Many times when I went to the facility the air conditioning was not functioning and it was extremely hot and humid inside. I notified the office and owner several times of this issue. As I was moving my stuff out, I noticed they had a new unit, so maybe the issue is now resolved (but it being November, I don't have a way of knowing that for sure). There were also water leaks that damaged items I had stored. With the water and high temperature, mold grew on some boxes and furniture, resulting in me having to throw away items. Overall, it was not a positive experience, with the convenient location being the only real positive.

Rating:

5.0

Very unprofessional. My property was damaged by water in the unit. No one will return my call or make this right in any way. DONOT USE