I chose this facility because it was allegedly climate controlled. It was not properly climate controlled. Many times when I went to the facility the air conditioning was not functioning and it was extremely hot and humid inside. I notified the office and owner several times of this issue. As I was moving my stuff out, I noticed they had a new unit, so maybe the issue is now resolved (but it being November, I don't have a way of knowing that for sure). There were also water leaks that damaged items I had stored. With the water and high temperature, mold grew on some boxes and furniture, resulting in me having to throw away items. Overall, it was not a positive experience, with the convenient location being the only real positive.Michael G. | Overall Experience
Customer Reviews for Queen City Storage 3
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very unprofessional. My property was damaged by water in the unit. No one will return my call or make this right in any way. DONOT USEBrian G. | Overall Experience
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