The location of pickup was fine, however, the equipment aka truck was in very poor condition. The driver, Charlie, has a mechanical background, and reported when we dropped said truck off, racking pinion steering was completely worn out. The truck was difficult to steer and several accidents were nearly avoided. Also, the truck engine cutoff while driving down yhe road. For the amount of money we paid to rent the truck it should have been in much much better condition. I really think a partial refund of our money is in order.
CHARLIE W
Customer Reviews for Quest Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very smooth experience beginning to end
CRAIG RThe service was exceptionally. No problems, smooth traveling. Everything was better than expected. Thank you for the kindness and answering all my questions. You are my "go to" business if I ever need to move something again.
alice wEasy to schedule and their online process was simple to use. The person I spoke with was knowledgeable, courteous and efficient. I would definitely use them again.
REBECCA CNo issues with trailer, process, or staff.
DANIEL JEfficient, pleasant, helpful
ROBERT K