They charge me for coverage that I did not approve. Gas was filled but was charged for 4 gal.
KENNETH F
Customer Reviews for Quick Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Our experience with U-Haul was absolutely terrible. The day before I was supposed to pick up the truck, they switched to the location, which was fine, but when we showed up, they did not have a truck for us and there was none within the region. The best they could offer us was a truck over an hour away that we had to go driving and get they offered us $50 worth of mileage, which was no help due to us, dropping it off in another city and paying a flat rate. After this experience, it would be hard for me to want to use U-Haul in the future.
JEREMY HHave the moving pads as ordered Have the truck ordered Truck had significant damage prior to pick up Pick up process was a mess Overall this location was not a good experience.
Elizabeth G