The issue was with the person at the counter when picking up the U-Haul. He tried to charge over double what the reservation was placed for. I did call the one 800 number and the lady was able to get it resolved, but I will never rent from this location again, and I will not recommend it.
Crystal U
Quick Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bardstown, KY 40004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Absolutely wonderful customer service. Booked my 3rd rental after this! Love this location!
RAYMOND ROverall good experience but a rat jumped out when we pulled the ramp out.
Alison SEverything was great, from the customer service to the cleanliness of the vehicle, plus the ease of returning the vehicle.
Kimberly PSuper nice very professional
Michael M