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Robert S.
Customer Reviews for Quick Check Foods
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drug addicts and crack heads at this location and staff didnt seem to know what to do with any thing stay away from this part of town horrible ghetto
Michael Q.The whole uhaul experience was horrible! First I did 24 hrs pick up for uhaul on union Ave just found out that they do not offer thT service AFTER TAKING MY MONEY!! Then the customer rep at the union Ave was very unprofessional and walked up like she was going to fight me.. then on top that my reservation was canceled and I did not get my truck!! But yall got my money I ended up going to the uhaul on acy and she chagre 210!! With insurance for the truck I didn't ask for!! After gallon already took 10p from me! I would never rent from you all EVER AGAIN!
SHEENA U.Located in a somewhat sketchy location, with not a lot of room to maneuver. May be a challenge for customers not accustomed to driving large trucks or towing trailers. Staff was very friendly and professional! No issues with them whatsoever.
Joe M.For one the location is in a very bad area of Memphis and the person on duty at the time didn't act like she even wanted to have to do anything with the uhaul it was dirty not cleaned out at all it had pet hair in the back and there was people's stuff in the front of it
BARRY S.Excellent experience
SWEETIE B.Easily the worst experience I've ever had shopping. The cashier was nice and courteous but the place was extremely dangerous. At one point people in line with me started to show eachother their guns. In total I spent almost an hour waiting to be given my keys. All in all, this is probably one of the worst experiences of my life and I was so happy once I got the truck just to get out of there. Use this place only as your last option, and even then I'm not sure I would use this place.
nicholas P.Both reps(pick up and drop off) were nice. Especially the representative present when we picked up that morning. Process was quick and easy!
Rachel T.I had the WORST experience with this location. The cashier was rude, argued with me and was not knowledgeable. She tried to charge me an additional $115 before threatening to "kick my ass.'" o stars I will NEVER go back and I actually will not patronized Uhaul ever again.
Ala N.Truck need to be serviced brakes siding work well and it wouldn't go over 45
Sidi M.When I return my U-haul before 2 p.m. the worker did not put my return in until after 5:30 p.m.
Millieann J.Didn't look safe its a corner store with no uhaul truck parking. No one there knew how to process uhaul but the owner and he wasn't there. So since he wasn't there he emailed uhaul and said I was ok with keeping the truck a extra day and being charged when he didn't talk to me about that lucky I turn it in when I did and called uhaul my self will not ever go to that location or any location owned by that owner
Jermaine E.We searched the entire Memphis area for a dolly that would fit. There was none. However, Quick check had a damaged dolly. My son and I are both mechanics. Quick Check allowed us to repair the broken fender and straighten the bent metal frame that holds the fender. Only took a few hours. We always carry tools, torches etc with us. I had traveled to Memphis to recover my son's broken down van. This saved us having to drive 100s of miles to find a dolly and probably spend another night on the road. Melissa at Quick Check was very helpful. Her knowledge of U Haul systems and knowing who to contact saved us that day. She honestly cares about your customers.
JAMES ANTHONY C.I spent 3 hours driving around the most dangerous parts of the city, where Uhaul customer service directed me to go (after absurdly long wait times), to find non-functional equipment or be told that I had no reservation.
Jared P.Sam was super nice. It was a great experience
David H.The customer service was very friendly
Patrice M.No concept of time it was not your ideal pickup location and not only that a total inconvenience
jasyme M.I ordered a utility dolly and it wasn't available on pickup, I had to end up renting one from Home Depot at my destination. There wasn't a cord to hook the auto transporter to the truck and I had to personally take if off another auto transporter.
Patrick B.I wouldn't recommend sending anyone to the U-haul at 1570 E Alcy Rd. The service was very bad and confusing. I rented from U-Haul several times this year and the services were exceptional. This time it was truly horrible. The owner of the store was rude and was not present he did my rental over the phone and the person that work at the store had no.. zero knowledge what to do. If l wasn't press for time l would have totally cancelled anything. If this was the only U haul l wouldn't every use uhaul !! I am a frontline worker and this was by far the worst day for me at U haul..I hope and pray you look into this for operating u-haul at this location. I had also reservations and they treated me as l was not honest and said they needed to make sure l was going to bring the truck back. I just lost my daughter and l truly didn't need this extra stress.!!!
Jacqueline C.Too slow. The location service made me wait for one and half hour to get the truck, which is not acceptable during this situation. No restriction on wearing masks.
Ashutosh A.He was very rude and racist I will never got to this location ever again. And I meant that.
Latica B.The employee's were very nice and helpful
sharhonda G.Get rid of that location it was horrible they charged me for gas and I left it on fullthey charged me for to days and they where very rude
David T.Nothing it was excellent
Kenneth L.When I only need the dam. Thing for one day you wanna charge me for 3 that is some bull crap I suggest you change your policy on that
Lee M.They tried to help me as much as they can Thank you for good service
Octavious B.The clerk at the store had some trouble with the UHaul system which caused me to get the truck later. My suggestion is to make sure other sites are able to easily access the system the same as a UHaul location would, other than that everything was great.
Stacy R.Sam Abu-Sall up my mileage to increase my bill..then when i call him to check out at 4:55pm he had me to wait. I had to text him again . he call me back several times and curse at me. Call me all kind of names .because i knew i was own a refund!!!!! This was THE worst experience i ever had i will not do business with a company that will allow this act to take place if he was this rude to me he has done it before!!!! Denice2
Daniel J.Sam was great when we went to pick up the truck.
Mary R.Truck,trailer,and supplies were ready to go. Very fast service.
Michael O.Was charged 100 deposit paying over the phone cc statement proves i was but uhaul claims i couldn't have been charged a deposit for cc payment! Also had me pick up uhaul in a very very bad neighborhood and the vendor was an hour and a half late! No one i know will use uhaul again your quick to take money but could xare less about me being overcharged
sam M.