Customer Reviews for Quick Pantry 101
(U-Haul Neighborhood Dealer)

260 reviews

2170 University Pkwy   Aiken, SC 29801

(803) 335-2477

Location Hours

  • Mon-Sun: 7 am - 9 pm

Services at this Location:

Contact Us

(803) 335-2477

2170 University Pkwy
Aiken, SC 29801

Services at this Location:

Location Hours

  • Mon-Sun: 7 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Fritz R. 
Rating:
3.0

Digital pick up did not work for me. The store manager was very helpful in executing the process.

GloriaJ P. 
Rating:
5.0

Customer did not leave a comment.

Kaylen S. 
Rating:
5.0

Customer did not leave a comment.

Dimitria T. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Thanks a ton

SAMUEL T. 
Rating:
5.0

courteous and friendly

TAE K. 
Rating:
1.0

Ensure that Trucks quoted are available as committed to customers. No one likes the Bait and Switch game.

MOSES G. 
Rating:
2.0

Wish they would use my correct name but overall not bad.

Anita M. 
Rating:
4.0

Appreciated the ease of using the damage reporting app

Michael P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
3.0

Customer did not leave a comment.

LaTreeshia H. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Xena O. 
Rating:
5.0

Customer did not leave a comment.

Jimmy T. 
Rating:
4.0

Very good truck

Sylvia R. 
Rating:
5.0

The gentlemen at this location are amazing ambassoders for UHUAL...

David F. 
Rating:
4.0

Vehicle ready, clean and no mechanical issues. Friendly and professional service agent.

Sylvia R. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Everything was good

JESSICA G. 
Rating:
2.0

I did not receive the remaining balance after returning the dolly U Haul wes me$ 18. I paid $75 on a $57rental. I was supposed to get the remainder back on my card. I waited 2days.

Matthew B. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
2.0

The back of the truck was filthy when I got it. It took more than sweeping, it required removal of objects and trash. The cab had trash in it and stunk of cigarettes.

Mark G. 
Rating:
3.0

Remove the uhual from the gas station. The owner had to check everyone out before assuring my uhual was good to go including printing out my rental information.

Alexia C. 
Rating:
5.0

Customer did not leave a comment.

RITA W. 
Rating:
3.0

Customer did not leave a comment.

eileen T. 
Rating:
5.0

I ALWAYS receive excellent customer service! Mr. Rana, operates a great business.

TED R. 
Rating:
4.0

Customer did not leave a comment.

shirleen B. 
Rating:
5.0

Staff was friendly, helpful, and professional

MYRTIS S. 
Rating:
5.0

The vendors at all locations were very accommodating.

Tammy W. 
Rating:
1.0

I was charged a $15 cleaning fee for a trailer that had just traveled 2200 miles across the snow and ice all because it was dirty on the outside. Not my problem

Benjamin W. 
Rating:
1.0

Clean the cab between customers. It was very sticky and dirty.

JULIA H. 
Rating:
4.0

Customer did not leave a comment.

Amanda H. 
Rating:
3.0

Truck leaked water,wet some of my merchandise. ABS stayed on most of the time. Cup holders was Nasty. Also prices are a little higher.

RONALD B. 
Rating:
5.0

I was very pleased with my experience at this location. To be honest, I was concerned because it was a convenience store location. I was wrong, the gentleman that assisted me was awesome. He took care of his customers and took time to help me get the trailer attached and go through all the checks to make sure that everything was in great operating order. He never rushed or made me feel like I was inconveniencing him at all. In fact, he made me feel like I was the only thing that mattered. I have nothing but high praise for Quick Pantry!

Dennis Y. 
Rating:
5.0

Customer did not leave a comment.

MARCUS B. 
Rating:
5.0

Customer service was world class

ARTHUR K. 
Rating:
5.0

Customer did not leave a comment.

CARL W. 
Rating:
5.0

Customer did not leave a comment.

Adam W. 
Rating:
4.0

Customer did not leave a comment.

SCOTT D. 
Rating:
3.0

Customer did not leave a comment.

REGINALD R. 
Rating:
2.0

Equipment was fine and operated as expected

EDWIN M. 
Rating:
4.0

Customer did not leave a comment.

GREGORY P. 
Rating:
3.0

Never got my dolly or refund for it

DEMETRA S. 
Rating:
5.0

Customer did not leave a comment.

Lynne C. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
3.0

It would be nice if they had more than one small truck. I've been to this location twice and both times I needed a small truck and both times I got this huge over grown truck that was 5 times what I needed. That is my only complaint.

ERIC H. 
Rating:
5.0

Customer did not leave a comment.

LAQUANDRA H. 
Rating:
2.0

I returned the truck with 1/8th tank, which was more than what I got it with. Drop off dealer said I would be penalized the $46 gas fee. I was never given the chance to put in 5 gallons to avoid it. Very dissatisfied with this experience, I've used U Haul for over 20 years and a dozen moves.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

SHERRY P. 
Rating:
5.0

Rented from here or returned here several times. Excellent service and very helpful.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

SONDRA J. 
Rating:
3.0

Customer did not leave a comment.

Jessica M. 
Rating:
1.0

Clean vehicle. It smelled horrible and had fly everywhere in the cab. The location was in a very scary part of town. It was a gas station that was very nasty.

CHARLES S. 
Rating:
5.0

very smooth and handled well

jeff B. 
Rating:
5.0

I do not see where any improvement is needed. Excellent service, helpful, kind, courteous and knowledgeable employees.

CAROLYN Y. 
Rating:
5.0

Customer did not leave a comment.

ROBIN S. 
Rating:
1.0

Representative at pickup was help and polite. Representative at drop off was rude, and kicked me out of truck before I finished taking pictures for a return and threatened to ban from renting u hauls.

COLBY B. 
Rating:
2.0

While convenient, the location was dirty and not well maintained. I did not feel safe.

Ronald M. 
Rating:
5.0

Good job convenient location

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

OLLIE H. 
Rating:
5.0

Customer did not leave a comment.

Matthew Z. 
Rating:
5.0

The service was good, but u-haul prices have gotten way too pricy for me. next time I will shop around. I can't afford u-haul anymore.

HARRY C. 
Rating:
5.0

Customer did not leave a comment.

Marlena H. 
Rating:
5.0

Customer did not leave a comment.

LETISHIA W. 
Rating:
4.0

Customer did not leave a comment.

Samuel H. 
Rating:
5.0

Customer did not leave a comment.

Toni F. 
Rating:
5.0

Customer did not leave a comment.

Barbara A. 
Rating:
4.0

Customer did not leave a comment.

BRYAN G. 
Rating:
3.0

Clean the trucks! The truck wasn't clean the cab or the back and when I turned the air on it stunk better maintenance on the trucks

ANTHONY O. 
Rating:
1.0

When I picked up my uhaul trailer, the location was definitely not what I expected, was not a clean location and very unorganized. When we reserved the trailer we got jumped around 3 different locations because the trailers kept getting picked up. I feel like when a reservation is made, that should mean that trailer is ours and can not be taken by someone that just shows up to a location. You wouldn't give up someone's reservation at a restaurant to a walk in, so why would you do that here. Since our reservation got jumped around so much, the price that we were originally given somehow changed from $146 to $167 and I'm assuming that's because the location we picked up from was further from our destination but my question is, how is that our fault when our original reserved location was switched. At the location we picked up from, the worker had to lock the store door to come outside to “inspect” the equipment. We traveled almost 7 hours to our location and through several storms, just to find that the uhaul trailer leaked. My couch is COMPLETELY ruined and when I say ruined, I am not exaggerating. We had to throw away our $3,200 couch set including the pillows and ottoman due to the water damage. We also found that the trailer did not having running lights. When we tested our adapter before hooking up to this trailer, everything, including running lights worked. So I had to run down the highway at night with my four ways on so I didn't get pulled over. I feel like a location needs to do a thorough inspection when these units get returned so this does not happen to people. To say I'm completely discouraged from using uhaul again is so disappointing because I actually planned to use uhaul to rent a truck in September to complete the rest of my move. I'm not quite sure I'll do that.

Terry H. 
Rating:
5.0

The transaction was very smooth and efficient. I had no problems at all

LAKESHIA B. 
Rating:
5.0

Customer did not leave a comment.

TEDDYDEAN H. 
Rating:
3.0

Clean vehicle after each return. COVID-19 is still transmittable and the dmDelta-variant is on the rise in SC. Thanks PBR

PETULA B. 
Rating:
5.0

Customer did not leave a comment.

ROGER S. 
Rating:
2.0

Ill never rent a u-haul again from this location. Its rediculos how we got charged for 6 miles over. Ill get another moving place next time. It wasnt worth going through u-haul. Im very dissatisfied.

WILLIE H. 
Rating:
5.0

Customer did not leave a comment.

QUENTEN M. 
Rating:
4.0

Customer service was above and beyond. Went extra mile to make the customer satisfied. Would recommend to anyone needing to move anywhere.

reed M. 
Rating:
5.0

Customer did not leave a comment.

DONALD G. 
Rating:
3.0

Had to go to second location to pickup trailer.

Edward B. 
Rating:
3.0

Customer did not leave a comment.

ANDREW N. 
Rating:
5.0

Pick up was extremely easy at the Quick Pantry 101. Owner was extremely friendly and helpful. I did mobile pickup and it was very smooth.

Sandra C. 
Rating:
1.0

I think I was over charged .I went 87 miles and was charged 171$ ! So I'm not going back to this location except to figure out this figure !

TWANDA P. 
Rating:
5.0

I was in a situation where I needed a 15' truck in an hour. Two other places had nothing to offer. Went to Quick Pantry and had a truck ready to go in 15 minutes. Both pickup and dropoff were easy and staff were professional and friendly. First time ever renting a truck, but will use this location again if I needed a rental I was very impressed by the cleanliness of the vehicle inside and out.

DONNA W. 
Rating:
5.0

Windshield on truck was nasty inside end change oil was on .

Nicky S. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS W. 
Rating:
5.0

Customer did not leave a comment.

juanita M. 
Rating:
5.0

Customer did not leave a comment.

RONALD W. 
Rating:
3.0

While convenient, the area did not feel safe and did not have much space for the rental equipment.

Ali M. 
Rating:
4.0

Customer did not leave a comment.

monica M. 
Rating:
5.0

Outstanding service.

GERALD H. 
Rating:
5.0

Customer did not leave a comment.

DA'SHANA W. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

No complaints!! Very good customer service. Thanks

TWILLAN A. 
Rating:
5.0

Continue like your doing

BENJAMIN S. 
Rating:
2.0

We returned the uhaul a day early and wanted to ask about a credit. The location was padlocked closed. We had to leave the vehicle unlocked with the pads and two rented items inside. Noone was available to document this and it is not a good neighborhood. I was on hold with uhaul for about 20 min and gave up and returned via the web.

Hollyn M. 
Rating:
4.0

Customer did not leave a comment.

Teresa S. 
Rating:
3.0

Customer did not leave a comment.

maya T. 
Rating:
5.0

Thx

KIM S. 
Rating:
4.0

Stop charging so damn much it shouldn't be that high.

MACKQUEZ H. 
No reviews have been submitted for this location.

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