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DWAYNE P
Customer Reviews for Quick Pantry 101
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A scanner barcode on the keychain would be nice after we finished with the U-Haul . We can scan it and drop it off on time .
JAMARIUS WThis location is in the worst part of Aiken, South Carolina. I was actually afraid to go in the store to pick up the trailer becauseit was at a convenient store where at 3 o’clock on Friday and all the folks were getting their beer. The manager was too busy to help me with the trailer so he got one of his friends who was rude and incompetent to attempt to help. Do not rent from this location.
JENNIFER MThe process from the beginning to end was simple and stress free and that’s what i need!! Thank you so much!!
SHANNON RCreepy place…homeless guy was in the back of the u haul……trash all round the place I told the store manager and he laughed about it.
TIMOTHY BRepair and Fix truck issues, like brakes
DIEGO AThe place I got it from was a store in Aiken. The U-Haul truck was dirty in the back left over junk and stuff. I went to return it the employee was rude and mean charged me $200 for a one day rental that’s crazy. I will never ever rent from U-Haul again and I will never ever recommended anyone to go here. I will stop them before they go. Terrible place
SAVANNA CBrakes need to be checked on truck and rotors but great experience
SHERRY HWe were supposed to drop off the truck at a location closer to our home, but at the last minute we get a text message requiring us to turn in the truck at a location much further away...and in a not so nice neighborhood.
ANTHONY YThe store owner was great to work with and made the whole process seem less. He was also very accommodating with a last minute need on my part for the bigger trailer.
JAY MExcellent customer service. Nice employees. Bad neighborhood. The smell of weed everywhere. Don't leave vehicle here. A young girl tried to sell her self to me. Not a place for a lady at night. This gas station also serves as a greyhound bus stop. Nice family owned business. Easy to work with. Just make sure you go in daylight hours Avoid if you a nice looking woman by your self. I'm a man so don't mind the riff raff that comes and goes.
Troy WThe staff was very helpful! The process was very easy!
DAVID KThe attendant tried to overcharge me so I went online and reserved for $40 cheaper.
PAMELA WTire pressure in drivers rear tire was 20 lbs. Should have been around 70. Had to put air in the tire after I left the dealership. Equipment was clean.
ROBERT LIt was a nightmare, trying to get the U-Haul picked up, as hurricane Helene had hit. U-Haul sent us to four different sites to pick up and they were all closed, but did not notify U-Haul, so really wasn’t their fault. Quick pantry lettuce come the next day at 7 AM to pick up a trailer. They were the only ones in the Aiken area. I thank them.
JEFFREY MI was treated with respect and like a person not just a rental agreement Eddie Deal
EDDIE DI was originally sent to another location who was not there made me late for my appointment however the other location I was sent to was friendly and welcoming
SAMUEL CStaff was very friendly and helpful
MARK RNothing really
ZACKARY WEquipment was dirty and smelled horrible. It had hay and broken glass in it. I am pretty sure it was used to transport farm waste and then given to us without cleaning. We should have checked the back prior to leaving. Luckily we rented it for 2 days, so we had time to clean it, but the smell never went away. We didn’t enjoy moving our furniture in it.
CHRISTOPHER DNo personnel on site, so I didn't mark that. But rest the fine.
TRACY SThe service was was cordial and made the rental transaction easy and quick.
JOHNNY LOld boxes and old food were left in the truck. A quick clean/check between customers would be nice.
TAYLOR SCheck out was quick, equipment that I rented was new, and the clerk was polite and helpful.
JARROD FVery friendly staff and very helpful.
FRED EI would rent from him again
CRYSTAL HThe staff member was very nice and made the check out easy, however the truck and equipment was in deplorable condition. When we arrived at our home and opened the back of the truck, it reeked of vomit. We were on a very tight schedule and decided not to take the truck back and now wish we had. It was nearly impossible to load without gagging. We tried all sorts of lysol and other air freshners to help, but it was terrible. When we arrived at our location, the furniture had also taken on that smell. Items were only on the truck for 50 min and the smell was absoletly unbearable. Blankets were wet and filled with maggots rendering them unusable. I dare say, based on this experience, we will never use Uhaul again. Very disappointed in our experience and really feel like we should not have had to pay for this at all. Hopefully, this will lead to impovements for others and we're hopeing that our furniture is not permanently damaged.
ROBERT Wi do not use my credit card often, but it was pinged with a fraud transaction within hours of using it.
Daniel CThe owner is always pleasant and helpful when I rent.
Tabitha BSeamless expo. Good truck with cold AC
MARK SGreat experience. No issues with the truck and the U-Haul folks were very professional.
David MDid a good job
George MHeadlights were out of alignment preventing safe night driving.. Required me to stay overnight when I planned to drive back to Aiken SC
Timothy FMAKE SURE THAT THE RENTERS KNOW THAT UHAUL HAS THE GAS GAUGE COMPUTERIZED. IF IT DOESN'T REGISTER TO THE CORRECT AMOUNT THEY CHARGE YOU OVER $5.00 A GAL FOR GAS
Michelle NGood experience. No issues. Thank you
MARK SIt took me 45 minutes to check out
Cortez AJust clean the back of the truck out.
Sonya WGreat Uhaul experience. I did everything on the app. Went in and they checked me in. Was in and out in less than 5 minutes. Owner was very nice and professional. Will use them again if needed again. Only thing is I think the mileage fee is a little high, but not their fault. The actual vehicle was a little noisy, but no big deal.
Tabitha WGood service easy process in and out
Richard BVery busy gas and convenience store location. Owner was very knowledgeable and fit our rental in a timely manner.
john fGood help in unhooking and drop off
Roberto JTHE TWO GUYS WERE GREAT AND DID A GREAT JOB. THANK YOU
kenneth bStore personnel very courteous and helpful
Tabitha BThe location was convenient to me and open at the time of pick up and drop off and the onsite manager was helpful and nice. However the truck reeked of cigarette smoke to the point I was nauseous and had both the driver's and passenger windows down.
Sarah RI got help when I was in a bind. I appreciate the excellent service.
durinda oKeep better cleaning an maintain trucks in small Mom and POp
Tony RHad to put fuel and oil in truck time of pick up. Inside and outside of truck was very dirty.
Larry CGood job.
Marilyn NDidn't have a dolly that was ordered and the truck was filled with trash
Jesse WExcellent service and equipment.
Jeffrey HThe owner was very polite and made sure the trailer was attached properly. Easy process checking in and out.
Tabitha BDo maintenance more frequently on the vehicle. Felt like I was driving on square tires. If not, then start putting Bluetooth radios in them bitches. Couldn't decide if fighting the truck to stay on the road was better in silence or with some shit FM music playing.
stephen rEasy in and out pick for up and delivery.
LESTER HDon’t advertise 26$ per day when you actually charge 750$ per day. Worst experience with a vehicle rental. Rental was out of date dirty smelly nasty. Not fuel efficient piece of junk!
Allen B