Customer Reviews for Quick Tire Sales
(U-Haul Neighborhood Dealer)

409 reviews

1600 Alabama Hwy 157   Cullman, AL 35058

(256) 734-6610

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021: Closed
  • 12/31/2021: Closed

Services at this Location:

Contact Us

(256) 734-6610

1600 Alabama Hwy 157
Cullman, AL 35058

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021: Closed
  • 12/31/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

FREDERICK T. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK T. 
Rating:
5.0

Customer did not leave a comment.

Kelly P. 
Rating:
5.0

I had a good experience. They were helpful.

Amy L. 
Rating:
3.0

The staff seemed to be unable to locate my reservation but fortunately they had what I needed on hand. Seemed to take a long time to do the contract, all the while we weren't sure they even had what I needed.

TERRY A. 
Rating:
5.0

Customer did not leave a comment.

Jonathan L. 
Rating:
5.0

Customer did not leave a comment.

GARY D. 
Rating:
4.0

The website was horirble. Will never use it again. Will only contact local and direct UHaul and moving help.

Alvin R. 
Rating:
5.0

Customer did not leave a comment.

Dallas L. 
Rating:
5.0

Electric lift gate

LARRY L. 
Rating:
4.0

Staff was incredibly friendly and helpful

Grant H. 
Rating:
4.0

Customer did not leave a comment.

BRANDI B. 
Rating:
5.0

Customer did not leave a comment.

Barry R. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Dale P. 
Rating:
5.0

Customer did not leave a comment.

Adam T. 
Rating:
4.0

The online turn in is bad and will not correctly turn in vehicle.

Roberto P. 
Rating:
5.0

Customer did not leave a comment.

Frank O. 
Rating:
3.0

Take a good hard look at how things were maybe 20 years ago and try to reimplement business practices that clearly value the customer and not your own greed!

Charles B. 
Rating:
3.0

Try someone other than U-Haul.

Charles B. 
Rating:
1.0

Our air conditioner did not work very well and an hour into a nine hour drive it totally quit. Had to clean it before could even drive it. Was full of cigarette ashes and reared of cigarette smoke.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
4.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN P. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY Y. 
Rating:
5.0

Customer did not leave a comment.

patty C. 
Rating:
5.0

Customer did not leave a comment.

Kelly P. 
Rating:
5.0

One call and was able to leave Truck on a Sunday afternoon.

JOHN W. 
Rating:
5.0

This was my first and a good experience with the dealer.

Herb C. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

2nd time to rent U-Haul at Quick Tire Sales. Kind and courteous. Easy and hassle free rental. No issues with equipment. 5x8 cargo trailer did what I needed it to do. Will definitely rent here again when I need to move a few things.

george C. 
Rating:
5.0

Customer did not leave a comment.

MANUELEDUARDO G. 
Rating:
5.0

Trouble free and easy. Will definitely use again when I have few things to move from here to there.

george C. 
Rating:
5.0

Customer did not leave a comment.

justin M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

maintenance issues. needed some tires and door cable on right side hanging inside trailer

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Randall A S. 
Rating:
5.0

Fix the lights on the equipment other than that perfect

CHRIS S. 
Rating:
4.0

truck needed washing. everything else was very good

Nina W. 
Rating:
3.0

The tow dolly light did not work had to unhook and hook up to another dolly. Also this sight could not print my receipt. Lots of time lost. What should have taken about 30 minutes or less cost me an hour. The rate for one day was to expensive. Don't plan using your equipment again!

Jimmy P. 
Rating:
5.0

Customer did not leave a comment.

LORI H. 
Rating:
5.0

They were very pleasant to deal with. No problems at all.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

DANNY W. 
Rating:
5.0

All good

CHARLES T. 
Rating:
5.0

My rental earlier in the week could not have been better. However this second rental was quite disappointing. However, like I said, it all worked out.

JEROLD M. 
Rating:
5.0

I could not get locations to work on phone. I Just Left the truck n called nxt morning. All was god. knowing I did not have to use the online after hrs. check in was super helpful. Appreciative.

BILLY R. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

anthony V. 
Rating:
5.0

Customer did not leave a comment.

Diana B. 
Rating:
5.0

Customer did not leave a comment.

Doyle D. 
Rating:
5.0

Thank you U-Haul And Quick Tire Sales for an experience that was enjoyable.

John B. 
Rating:
5.0

UHaul's check out process takes way too long. We folded up two dozen blankets and then had to take them out of the back and put them in the cab.

ROBERT C. 
Rating:
5.0

This was a very efficient and professional experience...thank you for your excellent service.

KENNETH W. 
Rating:
3.0

Full hard to drop off

Leigh E. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
1.0

The returning app was having a number of problems and I had to re-take picture at least a dozen times.

Christopher O. 
Rating:
4.0

Customer did not leave a comment.

Richard H. 
Rating:
3.0

The return process was not explained to me. I did not know and I was not told that I had to take pictures of the truck and complete an online form until after I returned the truck and happened to read the small print on the paperwork. Further the truck size requested was not available.

jonathan A. 
Rating:
3.0

Customer did not leave a comment.

Derrick B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

N/A

PAUL B. 
Rating:
3.0

Customer did not leave a comment.

Jonathan H. 
Rating:
4.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN M. 
Rating:
5.0

Customer did not leave a comment.

BARTLEY O. 
Rating:
4.0

Overall experience was very time consuming it took a week to reserve a car hauler and phone hold times were horrendous. Website searches were not useful to locate available car haulers. Upon pickup I was told that I could return it anywhere, then when most everyone was closed a location told us they could take it, but after a 45 minute drive we found out they barely spoke English and would NOT take the trailer so we had another 45 minute drive to wait for a store to open on Monday AM. These trailers also have an open bed and it was very difficult to save load a side by side the ramps were too far apart. Individual pickup and drop off sites were ok, it was the overall process that was terrible via website and phone personnel who were of no value, TN and AL reservations are not connected. And an AL representative claimed to send instructions for trailer self return but the file opened with an error message... each and every step of the way there was ANOTHER 30 minute phone delay to get to someone who again was of NO VALUE. A terrible experience and I should be reimbursed for my 1.5 hour travel out of the way based on what I was told from 2 UHaul representatives. Anything - will there be a refund?

Elana M. 
Rating:
5.0

FirstClass employees and operation

David P. 
Rating:
5.0

Friendly and helpful in setup

Ken G. 
Rating:
5.0

Customer did not leave a comment.

Arthur U. 
Rating:
5.0

The trailer was clean and the equipment was in great shape. The staff at this location are very friendly and they have a full automotive shop, tire shop, and they can install trailer hitches.

Brian C. 
Rating:
5.0

Excellent customer service.

DONNA R. 
Rating:
4.0

Customer did not leave a comment.

LEANN B. 
Rating:
5.0

Customer did not leave a comment.

Olen D. 
Rating:
5.0

Customer did not leave a comment.

Olen D. 
Rating:
5.0

Customer did not leave a comment.

DOUG R. 
Rating:
3.0

Customer did not leave a comment.

Tera H. 
Rating:
5.0

Brody assisted me in a quick and speedy rental as well as return process. The truck (15ft) was newer, well maintenanced, and easy to drive. Definitely use Quick for Uhaul rental for future moves.

CINDY B. 
Rating:
5.0

Customer did not leave a comment.

Olen D. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B. 
Rating:
5.0

Customer did not leave a comment.

Otis C. 
Rating:
5.0

No improvements necessary. Quick U-haul was very easy to work with. We are very pleased with our experience with them.

DEBBIE T. 
Rating:
4.0

All locations should be staffed at least partial days 7 days a week.

Darrell H. 
Rating:
5.0

Customer did not leave a comment.

Jan P. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

SAM R. 
Rating:
2.0

we asked for 2 day renttal and only got it for 1 day

SCOTT M. 
Rating:
5.0

Nothin necessary to make it better. Great service & products!

JEFF M. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Best U haul rental place I've ever been to and I've been to a lot. Tires had exact air pressure in all four tires ( which was a first for me ). Clean, I thought it was new. My Son, family ans friends all told me about this place for buying tires and alignment. The lady at the desk is VERY nice and professional!! Will be the only dealer I use from now on.

Daniel S. 
Rating:
5.0

They were very professional

SHAWN G. 
Rating:
4.0

Customer did not leave a comment.

Willie W. 
Rating:
5.0

All good. Good folks

RANDALL W. 
Rating:
5.0

Customer did not leave a comment.

TAVORIS P. 
Rating:
5.0

Have more of your largest trailers available

LARRY L. 
Rating:
3.0

The truck I rented sounded like it was about to break down at any minute, upgrade the trucks

Kenny A. 
Rating:
2.0

I was mislead on the charges for rental. I was told the total amount would be around 1500.00 verbally and then charged 3800...we were under the assumption we had a fixed rate for 1 monnth, never any mention of the miles

SCOTT T. 
Rating:
5.0

Customer did not leave a comment.

Jim H. 
Rating:
5.0

Nothing. Trouble with truck light wiring. Young man troubleshot, identified and fixed the issue. Ladies and gentlemen...THAT...is customer service!!

BEN B. 
No reviews have been submitted for this location.

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