Customer Reviews for Quick Tire
(U-Haul Neighborhood Dealer)

431 reviews

1600 Alabama Hwy 157   Cullman, AL 35058

(256) 734-6610

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(256) 734-6610

1600 Alabama Hwy 157
Cullman, AL 35058

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MIKE R. 
Rating:
3.0

Did not receive my dolly and furniture pads I rented. Truck was clean but the tires needed to be realigned on the uhaul the steering wheel shaked anytime you went over 40 miles per hour. This is not the location problem, more of uhaul the change of address process needs to be updated because I was unaware of the change of pick up address until I went to the original address I rented from, because it did not tell me the change of address on my account page, it told me I was at the wrong address when I was starting the online checkin.

Zack S. 
Rating:
5.0

I have used other locations in our area and have been unsatisfied. Quick Tire is so helpful! They made the move so much less stressful.

Andrea H. 
Rating:
1.0

When I dropped off the van I put 7/8 of a tank of gas in which I was pretty upset that I couldn't get closer to the 3/4 I started with. I later checked the receipt that was emailed to me. I called right away because they charged me an extra $20.00. I guy I talked to at this location told me he could not do anything for me. He gave me two numbers to call. The first call I talked to a lady and she told me she looked at the photo I took and couldn't make out what the gauge was on. She then sent me to another number. I talked to the guy and sounded as if he wasn't going to help me anyway and even told me there was no photo to look at until I told him that the other lady I talked to saw the photo I took. No one wanted to help me. I used U Haul many times and even just recently. If this matter is not fixed I will never use you guys again and neither will all of my family.

WILLIAM K. 
Rating:
5.0

Check the oil in the truck before handing me the keys. I had to go buy 3 quarts of oil to put in the truck after I picked it up. Luckily it was a chevrolet and it didnt hurt it None was showing on the dipstick. The lock for the back door didn't lock. Other than these 2 minor issues thus was the easiest rental process I've ever had! Great people!

Phillip T. 
Rating:
5.0

Everything good. No changes needed.

Rick G. 
Rating:
5.0

Customer did not leave a comment.

Hayden M. 
Rating:
5.0

Customer did not leave a comment.

danny L. 
Rating:
5.0

Great folks to work with. Made the process very easy

Kristina M. 
Rating:
5.0

Customer did not leave a comment.

Ted B. 
Rating:
4.0

Great rental location. Prompt service.

Timothy T. 
Rating:
5.0

Customer did not leave a comment.

Shane D. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

Dustin C. 
Rating:
5.0

Customer did not leave a comment.

Amy T. 
Rating:
5.0

They helped me very much with early pickup, and were so friendly.

Bonnie W. 
Rating:
5.0

Thanks

Alan A. 
Rating:
5.0

Customer did not leave a comment.

gerald F. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
4.0

The guy outside was kind of rude and not very friendly but the guy inside was friendly. Made me sleep out the back although the stuff that was in it was there when I picked up the truck. He also made a comment about the door being hard to open and close, which I told him it was.

Lisa A. 
Rating:
5.0

Quick's Tire is a great location and very helpful.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK T. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK T. 
Rating:
5.0

Customer did not leave a comment.

Kelly P. 
Rating:
5.0

I had a good experience. They were helpful.

Amy L. 
Rating:
3.0

The staff seemed to be unable to locate my reservation but fortunately they had what I needed on hand. Seemed to take a long time to do the contract, all the while we weren't sure they even had what I needed.

TERRY A. 
Rating:
5.0

Customer did not leave a comment.

Jonathan L. 
Rating:
5.0

Customer did not leave a comment.

GARY D. 
Rating:
4.0

The website was horirble. Will never use it again. Will only contact local and direct UHaul and moving help.

Alvin R. 
Rating:
5.0

Customer did not leave a comment.

Dallas L. 
Rating:
5.0

Electric lift gate

LARRY L. 
Rating:
4.0

Staff was incredibly friendly and helpful

Grant H. 
Rating:
4.0

Customer did not leave a comment.

BRANDI B. 
Rating:
5.0

Customer did not leave a comment.

Barry R. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Dale P. 
Rating:
5.0

Customer did not leave a comment.

Adam T. 
Rating:
4.0

The online turn in is bad and will not correctly turn in vehicle.

Roberto P. 
Rating:
5.0

Customer did not leave a comment.

Frank O. 
Rating:
3.0

Take a good hard look at how things were maybe 20 years ago and try to reimplement business practices that clearly value the customer and not your own greed!

Charles B. 
Rating:
3.0

Try someone other than U-Haul.

Charles B. 
Rating:
1.0

Our air conditioner did not work very well and an hour into a nine hour drive it totally quit. Had to clean it before could even drive it. Was full of cigarette ashes and reared of cigarette smoke.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
4.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN P. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY Y. 
Rating:
5.0

Customer did not leave a comment.

patty C. 
Rating:
5.0

Customer did not leave a comment.

Kelly P. 
Rating:
5.0

One call and was able to leave Truck on a Sunday afternoon.

JOHN W. 
Rating:
5.0

This was my first and a good experience with the dealer.

Herb C. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

2nd time to rent U-Haul at Quick Tire Sales. Kind and courteous. Easy and hassle free rental. No issues with equipment. 5x8 cargo trailer did what I needed it to do. Will definitely rent here again when I need to move a few things.

george C. 
Rating:
5.0

Customer did not leave a comment.

MANUELEDUARDO G. 
Rating:
5.0

Trouble free and easy. Will definitely use again when I have few things to move from here to there.

george C. 
Rating:
5.0

Customer did not leave a comment.

justin M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

maintenance issues. needed some tires and door cable on right side hanging inside trailer

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Randall A S. 
Rating:
5.0

Fix the lights on the equipment other than that perfect

CHRIS S. 
Rating:
4.0

truck needed washing. everything else was very good

Nina W. 
Rating:
3.0

The tow dolly light did not work had to unhook and hook up to another dolly. Also this sight could not print my receipt. Lots of time lost. What should have taken about 30 minutes or less cost me an hour. The rate for one day was to expensive. Don't plan using your equipment again!

Jimmy P. 
Rating:
5.0

Customer did not leave a comment.

LORI H. 
Rating:
5.0

They were very pleasant to deal with. No problems at all.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

DANNY W. 
Rating:
5.0

All good

CHARLES T. 
Rating:
5.0

My rental earlier in the week could not have been better. However this second rental was quite disappointing. However, like I said, it all worked out.

JEROLD M. 
Rating:
5.0

I could not get locations to work on phone. I Just Left the truck n called nxt morning. All was god. knowing I did not have to use the online after hrs. check in was super helpful. Appreciative.

BILLY R. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

anthony V. 
Rating:
5.0

Customer did not leave a comment.

Diana B. 
Rating:
5.0

Customer did not leave a comment.

Doyle D. 
Rating:
5.0

Thank you U-Haul And Quick Tire Sales for an experience that was enjoyable.

John B. 
Rating:
5.0

UHaul's check out process takes way too long. We folded up two dozen blankets and then had to take them out of the back and put them in the cab.

ROBERT C. 
Rating:
5.0

This was a very efficient and professional experience...thank you for your excellent service.

KENNETH W. 
Rating:
3.0

Full hard to drop off

Leigh E. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
1.0

The returning app was having a number of problems and I had to re-take picture at least a dozen times.

Christopher O. 
Rating:
4.0

Customer did not leave a comment.

Richard H. 
Rating:
3.0

The return process was not explained to me. I did not know and I was not told that I had to take pictures of the truck and complete an online form until after I returned the truck and happened to read the small print on the paperwork. Further the truck size requested was not available.

jonathan A. 
Rating:
3.0

Customer did not leave a comment.

Derrick B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

N/A

PAUL B. 
Rating:
3.0

Customer did not leave a comment.

Jonathan H. 
Rating:
4.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN M. 
Rating:
5.0

Customer did not leave a comment.

BARTLEY O. 
Rating:
4.0

Overall experience was very time consuming it took a week to reserve a car hauler and phone hold times were horrendous. Website searches were not useful to locate available car haulers. Upon pickup I was told that I could return it anywhere, then when most everyone was closed a location told us they could take it, but after a 45 minute drive we found out they barely spoke English and would NOT take the trailer so we had another 45 minute drive to wait for a store to open on Monday AM. These trailers also have an open bed and it was very difficult to save load a side by side the ramps were too far apart. Individual pickup and drop off sites were ok, it was the overall process that was terrible via website and phone personnel who were of no value, TN and AL reservations are not connected. And an AL representative claimed to send instructions for trailer self return but the file opened with an error message... each and every step of the way there was ANOTHER 30 minute phone delay to get to someone who again was of NO VALUE. A terrible experience and I should be reimbursed for my 1.5 hour travel out of the way based on what I was told from 2 UHaul representatives. Anything - will there be a refund?

Elana M. 
Rating:
5.0

FirstClass employees and operation

David P. 
Rating:
5.0

Friendly and helpful in setup

Ken G. 
Rating:
5.0

Customer did not leave a comment.

Arthur U. 
Rating:
5.0

The trailer was clean and the equipment was in great shape. The staff at this location are very friendly and they have a full automotive shop, tire shop, and they can install trailer hitches.

Brian C. 
Rating:
5.0

Excellent customer service.

DONNA R. 
Rating:
4.0

Customer did not leave a comment.

LEANN B. 
Rating:
5.0

Customer did not leave a comment.

Olen D. 
Rating:
5.0

Customer did not leave a comment.

Olen D. 
Rating:
5.0

Customer did not leave a comment.

DOUG R. 
Rating:
3.0

Customer did not leave a comment.

Tera H. 
No reviews have been submitted for this location.

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