Customer service was friendly and courtesy
GARY D
Customer Reviews for RJB Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone at R.B. was awesome. Great customer service. Will definitely use them again.
ANNE-MARIE JThanks
JOHN AWe were referred here by the UHaul of Portsmouth location when Portsmouth didn’t have the vehicle size we wanted. Very pleasant and capable staff at both location
CATHERINE EYour app experience sucks. It takes way to long and is way to complicated.
Victor MExcellent experience. Staff was friendly and helpful. I appreciate the professionalism.
CHARLES PNothing comes to mind. The customer service and the vehicle were excellent. No complaints!
CHRISTOPHER DGuys were great checking me in and out. Super convenient location in the middle of Hampton.
Joseph PBe clearer about the cost upfront. Van says $20 and I ended being charged $50. Unhelpful surprise.
ETHAN TGreat local facility that made my rental experience very easy. Thank you!
Gianluca SVehicle ran well. Side door on van was helpful
THOMAS HExcellent customer service, polite, professional, and friendly. Best U-Haul experience I have ever had.
john SRental staff friendly and helpful.
THOMAS GAfter hours was the worst experience ever in my life!! I will never recommend using U-Haul unless there is a human on location…the app is not intuitive…I was stuck there for 3.5 hours trying to get the truck I reserved
Joseph BLet customers know that the advertised price is not what you will eventually pay.
rick yTruck was clean and no cigarette odors, ran as expected.
Kevin SVery easy pickup and delivery. People that worked there friendly and helpful!
Jonathan MThe service desk person was pleasant and enjoyable for early in the morning, and I will definitely use this branch again
Dorene DThe entire process was very easy which is important when dealing with the stress of moving. The staff at the location was great and very helpful. I would definitely recommend.
Susan WEverything was perfect, thank you
john hGreat service very friendly people had no problem would recommend to all my friends and if it came to rent again I would definitely go there awesome place
GERARD LCustomer service in both places where excellent!
LISA CMake it easier to get key...... Possibly to issue pass code # for lock box when appointment is finalized. Thank you
Bailey MCam from RJB Auto repair took excellent care of me. Had to change the time I needed this truck, made it fast and easy. You can tell that he is customer oriented, and really cares about the customer. Great Experience thank you again Cam for all your help.
LAURICE MThis location has it 100% from customer service to attitude.
sophia bCam was very kind, courteous, and helpful. He made the rental experience easy and enjoyable for us. We will definitely recommend RJB Auto Repair LLC to our friends and family who may have a UHaul rental need in the future. Thanks!
Kristyn M