Customer Reviews for RJS Quick Lube
(U-Haul Neighborhood Dealer)

Rating:

4.0

The location was fine, the uhaul app is terrible. Also the agent I talked to on the phone was very friendly, but wanted me to pay before confirming a vehicle was available. Also she did not tell me there was a charge for additional mileage.

Rating:

1.0

Truck was filthy and looked like drug paraphernalia was left behind. Yellow righting on the driver side window showing it was impounded from being stolen. Smelled bad and the rental guy was too busy changing oil to address my concerns. I will pay for the extra miles but request a refund for the rental. I had to clean it out and sweep before I could use.

Rating:

4.0

Dropped off after hours so I don’t know about staff or cleanliness

Rating:

5.0

I dropped off after hours so I didn’t interact with the employees.

Rating:

5.0

Self drop off. Instructions were very clear and easy.

Rating:

1.0

I purchased one appliance dolly and multiple furniture pads. None were in the uhaul at the time of pickup, so I had to drive to the nearest uhaul location, pay for the extra miles to get there, and wait for them to open so I could get my rental equipment. Terrible experience.

Rating:

5.0

i guess the way we can rent a Truck is ok but many none english speaking people doesn’t understand the use of telepnone to make reservations and how is the process

Rating:

4.0

Pick up and drop of was a like confusing the first time since it’s right next to another UHaul location

Rating:

4.0

Was strait forward., With price

Rating:

5.0

Its a small place, doesn't look like much, but the people were most helpful and efficient.

Rating:

3.0

Rating is for UHaul, not RJS. They would get 5 stars. Thought if I gave a lower rating, someone may actually read thus review What I do not understand, is less than 1/2 mile away is a large U-Haul center that had several of the 10 ft trucks in stock. Yet, RJS gave us a 15 ft truck. We did not need the size. And I'm sure it cost us much more in fuel for the larger truck. RJS did everything correct, and we originally wanted a rental in Clarkston. Ultimately, in the future, I would call the u-haul center directly, because of the volume of trucks available. This issue will definitely make me consider other vendors in the future. Spending an extra $30 to $50;in gas is not acceptable. Again, this IS NOT a reflection on RJS, but of the U -Haul scheduling system.

Rating:

5.0

RJS Quick Lube employees was friendly, helpful and processed my reservation very quickly. Truck was clean and ready to go.

Rating:

3.0

The mobile share was advertised as being faster, but honestly I think it took longer than going in the store.

Rating:

5.0

Good guy

Rating:

3.0

They nickel and dime you for everything

Rating:

1.0

Not friendly and did not want to even check the miles/gas/condition of the truck. Felt very uncomfortable and would not go here again.

Rating:

5.0

The only thing I can think of is in the 10 footer there was a button you could push that would take the 'trailer light' off the dashboard. I didn't know what that was. And couldn't find it in the manual. Maybe just let the driver know whether or not to leave it on.

Rating:

3.0

The light in the inside of the trunk didnt work on the dashboard and the speed control was broke couldn't see how slow or fast i was going

Rating:

1.0

I dropped of the truck and there was no inspection. Just some guy who changes oil took the key and said "your good"! Hell, he could take it for a joy ride and blame all the damages on me. Never checked the mileage, I felt very un easy with this.

Rating:

5.0

N/A

Rating:

5.0

Good job.. fast and easy