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JACOB P
Customer Reviews for RS Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ended up filling the gas tank up more than needed because the fuel gauge wasn’t registering properly at gas station. Would have preferred to save the extra $15 I put in the tank over the needed return. The picture of the gas gauge on pick up was slightly higher than what the actual tank read. Overall very pleased with the whole process and U-Haul. Would highly recommend.
Valerie MI dropped off after hours. There wasn’t a lot of places to legally park and be out of the way. I parked between some other vehicles and that made it hard to do the self-return of the rental on the uhaul app.
Adam ANothing the owner is hands down amazing
RICK AThey were very accommodating. After i got an email from U-Haul saying they were swapping my truck class, which i didn't want, the guys at RS went out of their way to find my original truck size.
BRIAN GThe truck was clean and presentable, however, the back sliding door was very difficult to open and close. It needed some serious greasing. I notified the the owner of the business about this problem.
CHARLES LThank you
HAROLD JClean equipment everything worked as it should no issues with anything. Location was convenient and easy to find. Also rental process was quick and easy.
DAVID MVery professional and friendly
SYLVESTER WHe understood what must have taken place with the damage to the truck. He called his supervisor and together they identified that the damage had been marked on the truck with the X and in the system prior and that we didn't do it! I asked him about the blankets and he told me that they should have been washed and should have come in a plastic in groups of 12. Ours were not.
CYNTHIA G