Customer Reviews for Radio Grove Hardware
(U-Haul Neighborhood Dealer)

453 reviews

250 Rte 27   Raymond, NH 03077
(2 Mi W Of Dwntwn)

(603) 895-0004

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(603) 895-0004

250 Rte 27
Raymond, NH 03077
(2 Mi W Of Dwntwn)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They are professional and very nice. Can't beat that.

DAVID W. 
Rating:
3.0

Customer did not leave a comment.

Rob V. 
Rating:
3.0

Besides from being given a U-Haul that had electrical problems and being charged because I did not stop for gas for the smallest about because I was told to leave the U-Haul running by a U-Haul worker so my battery wouldn't die so i felt safer if I just drove straight to the U-Haul drop off. I also called the 24-hour line for assistance the night before and no one came and helped me. Spent a good hour trying to return my U-Haul the next morning because the kid ha no idea what he was doing. Not impressed with U-Haul at all and will not be using them again anytime soon.

Hannah G. 
Rating:
4.0

Great price for renting!

Jonathan G. 
Rating:
5.0

The nicest people at any U-HAUL ever!

Mohamad N. 
Rating:
4.0

Check-out time took a very long time.

Donna W. 
Rating:
5.0

Very easy drop off they knew we were coming. No issues

LELANDP T. 
Rating:
5.0

Customer did not leave a comment.

Gary A. 
Rating:
5.0

Customer did not leave a comment.

Christian P. 
Rating:
5.0

the people were very friendly and helpful and as the moving day got closer they were always patient with all my questions.

Maryel C. 
Rating:
5.0

Wonderful staff! a pleasant experience

Joseph L. 
Rating:
5.0

Customer did not leave a comment.

Christina J. 
Rating:
5.0

Drop off was easy and quick. A good experience.

Jerry D. 
Rating:
3.0

Was charged for a dolly never got it

Barbara L. 
Rating:
4.0

Customer did not leave a comment.

Joshua P. 
Rating:
1.0

communicate

Jeffery S. 
Rating:
5.0

Can not reach movers and most phone numbers no one answer in Arizona. Not everything should be online ,always should be able to talk to person better customer service.had to move ourself,60 yes old what a clusterf

DANA G. 
Rating:
4.0

Customer did not leave a comment.

Katherine A. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth N. 
Rating:
5.0

Staff was friendly, efficient and had a cute farm stand!

NADIA E. 
Rating:
5.0

Very nice people Great place

matthew M. 
Rating:
5.0

Customer did not leave a comment.

Arthur H. 
Rating:
5.0

I think I should know what my total amount owed when I drop the truck off during business hours. I was given no formal notification at drop off. I had to wit for an email and hope everything was correct.

Paul A. 
Rating:
5.0

Customer did not leave a comment.

Jaime A. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Friendly , everything went great

Sherri P. 
Rating:
3.0

The location was gated when we arrived at 5 so we had to park on the side of the road.

Michael R. 
Rating:
5.0

Everything worked. Would buy one if they sold them

donny B. 
Rating:
5.0

Very good customer service picking up truck and dropping off thank you

Paul S. 
Rating:
3.0

Check equipment out. Better. I had trouble with the lights and a flat rear tire due to a old nail or bolt In the tire. Total time I had tlr 3 hours. Got the job done not 100% happy

jeff N. 
Rating:
5.0

Great people! Very helpful!

Mohamad N. 
Rating:
5.0

Customer did not leave a comment.

Rudolph P. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

armard R. 
Rating:
5.0

A very pleasant experience..The owner and his staff were exceptionally friendly and accomodating.. I would recommend U-haul and Radio Grove Hardware in Raymond NH..My move went off without a problem....Thanks so much..I now know who handles my future moving needs..U-Haul !!!!

Mike M. 
Rating:
2.0

I tried to do the 24/7 check-in, and it took over an hour. Several of the blankets had some hay/grass in them. Passengers side floor mat had dirt on all over it.

Scott M. 
Rating:
5.0

Staff was awesome and quick.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
4.0

I think u-haul is a huge rip off! I got charged triple because I wouldn't drive it back to original location. I moved 100 miles away. In state. Why should I have been charged $380???? I would never use u-haul again unless it was a matter of life! Had it 24 hours!

ELIZABETH M. 
Rating:
5.0

I don't know? Everything was handled so professionally, I was very happy and I would rent another U-Haul or recommend to friends and family anytime . ??

Michael V. 
Rating:
5.0

For me, this was a very convenient location. Friendly and efficient service.

Peter F. 
Rating:
5.0

check out and check-in was quick and painless! great staff!

Mohamad N. 
Rating:
5.0

Always receive excellent services at this location

Jim H. 
Rating:
4.0

Customer did not leave a comment.

courtnie C. 
Rating:
5.0

Thank you for your wonderful service!

stephanie G. 
Rating:
5.0

Customer did not leave a comment.

Audrey G. 
Rating:
4.0

Customer did not leave a comment.

Dave D. 
Rating:
3.0

Pick up time was very slow

Matthew O. 
Rating:
5.0

Customer did not leave a comment.

TRACEY M. 
Rating:
5.0

Wonderful service and free coffee while we checked in. Just the best!

Wayne W. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Everyone was fantastic!! Great help.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

philip C. 
Rating:
5.0

Customer did not leave a comment.

kevin D. 
Rating:
5.0

Customer did not leave a comment.

Jim H. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
3.0

Raymond is a small town and this is very much a side business for this location.

BRUCE F. 
Rating:
4.0

Nothing

rob M. 
Rating:
5.0

cant think of a thing . Wayne was helpful and went out of his way to make sure I was all set and ready to go on my way . couldn't ask for much more . ESPECIALLY THESE DAYS

harold B. 
Rating:
5.0

Customer did not leave a comment.

sean K. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

They were extremely helpful, friendly and polite. Went above and beyond to help when needed.

Elysa B. 
Rating:
5.0

Loved the location. It was an old school hardware store. Loved the old school charm. Very helpful.

ALEXANDER P. 
Rating:
5.0

Very happy, great experience

Mark M. 
Rating:
5.0

Very understanding with all of the issues at pick up. Easy to communicate with. Following up with company since so many discrepancies between computer and truck rented to me.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Bradley B. 
Rating:
5.0

Customer did not leave a comment.

Kathryn K. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Everything was great. No issues.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Bernard M. 
Rating:
5.0

Customer did not leave a comment.

Tomas A. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

EDWARD F F. 
Rating:
1.0

Supposed to be 24 hour drop off but the gate was closed. Had to leave the U-Haul outside gate which made us nervous that it would get towed or damaged as it is on a main rd. No one there to ask because at 9pm they were already closed. No direction on where to leave vehicle. Whole thing was not clear.

Erica M. 
Rating:
5.0

Customer did not leave a comment.

Nicole G. 
Rating:
5.0

The only thing I reserved a dozen blankets. When I picked up the truck there where no blankets a person the night before took all they had. Very disappointed as I reserved them and had to go somewhere (a competitor) to rent blankets

Dolores S. 
Rating:
3.0

The process was slow to get the U-Haul with no explanation on mileage costs. Disappointed overall with U-Haul.

NICK S. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
3.0

I was disappointed with the extra mileage charge. This information was not clear prior to pickup. There needs to be clearer details about possible charges. Thanks

Nick S. 
Rating:
2.0

Information security. I'm dealing with an issue as we speak. The vehicle and moving experience was flawless tho

Matthew J. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Donald T. 
Rating:
5.0

Excellent location. Friendly staff and super clean trailer. Thank you.

Stephanie B. 
Rating:
5.0

Customer did not leave a comment.

Holly N. 
Rating:
5.0

Customer did not leave a comment.

Stephanie T. 
Rating:
5.0

The young lady that to care of use was very helpful.

Michael D. 
Rating:
5.0

To improve? Can not help you there. The young man who served us at the (Raymond Radio Grove) was incredible. We were blown away with his work ethic & his excellent attitude. Pretty rare for someone his age. He was a great help!

DINICE N. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Angelia D. 
Rating:
5.0

This has nothing to do with pickup.The day before my scheduled pickup i was informed that there were no 5-8 trailors-i had to go with 6x8 which i had to drive 75 miles round trip. it also cost me more in gas to make the 1900 mile trip. Why make reservations when the customer does not know until the day before and in this case nothing. Very, very poor procedures. The man at the scheduling place was super and help me find a trailer but i will have to think twice before i go with uhaul again.

Richard B. 
Rating:
3.0

The "bumpers" on one of the inside walls were falling off. My first and last name were spelled wrong in the computer, and the tow truck info was wrong, but the clerk had no idea how to correct it. This caused me a fair amount of aggravation!. The language on the contract was confusing. "Safe Tow Declined for Equipment" might have said Safe Tow Insurance was declined.

Debbi F. 
Rating:
5.0

Uhaul had a significant amount of body damage and the alignment was definitely off. However the truck inside the cabin and rear was very clean. Radio Grove Hardware is a great local spot to get a truck, everyone is friendly and helpful and the 24hr drop off is a great bonus.

Marissa B. 
Rating:
4.0

Customer did not leave a comment.

christian B. 
Rating:
5.0

I've done business here a couple of times and have never had any problems. Their employees are friendly and helpful and every part of the rental process is always easy.

Marybeth S. 
Rating:
5.0

I would have liked to pick up and drop off the equipment at a location that was more convenient to me. There are at least two U-Haul locations in Manchester, NH. It seemed odd to have to drive 15 miles out of Manchester to pick up and drop off a trailer.

Stephanie M. 
Rating:
5.0

Customer did not leave a comment.

Johnathan S. 
Rating:
5.0

As soon as pulled in there was someone at the truck. Ready to check it in I was done in no time!! Always great after a couple days of moving!!

Michael Q. 
Rating:
5.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

Truck was ready at my requested time, it ran well, and the transaction was closed out promptly upon return. An A+ experience. Radio Grove Hardware is fantastic!

WARREN B. 
No reviews have been submitted for this location.

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