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Bobby C
Customer Reviews for Railway Freight Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rita took care of me in no time. Will rent again
GENE R1. my truck was not avail as requested for on Friday was told to come back Saturday at Noon, still no truck available, told to come back Monday at 11am and get truck FINALLY the truck was available, however it did not have the requested appliance dolly which location said they don't stock. the personnel were nice and apologetic however I had to make 3 40 mile trips juist to get my truck. This is the poorest service and availabilty of equipment i ever experienced. This caused me major troubles i am a 63 yr old disabled man.
Lucas APerfect customer service!
TARA CMaybe knowing when each vehicle is reserved. We had to leave because we were told both trucks were reserved. Then spoke with another U-Haul agent (Shay) and she told us 1 truck was not reserved at that location. The new agent helped us get it reserved and we were able to pick it up. Shout out to Shay for all the help
Lillian GNo comments
VENEZUELA SVery considerate
Samuel FRita was exceptionally helpful and very nice Thursday. She informed me of everything to be done and told me to call if any problems arose on the trip.
Melanie DBrittany was great with communication and made me feel at ease when I was stressing
Margaret B