Customer Reviews for Raines Market Inc
(U-Haul Neighborhood Dealer)

28 reviews

901 N Main St   Eureka, NV 89316

(775) 551-8004

Location Hours

  • Mon-Sat: 9 am - 8 pm
  • Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(775) 551-8004

901 N Main St
Eureka, NV 89316

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 8 pm
  • Sun: 9 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kim J. 
Rating:
5.0

great help, very patient with me.

Kim J. 
Rating:
1.0

This was almost a 200 mile round trip just to pick up a 5 x 8 trailer. Ridiculous. What on earth is going on with you guys??

Catherine T. 
Rating:
5.0

Customer did not leave a comment.

Roger N. 
Rating:
5.0

Customer did not leave a comment.

Greg S. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA JOYCE C. 
Rating:
5.0

Customer did not leave a comment.

Bailee H. 
Rating:
5.0

Customer did not leave a comment.

Bailee H. 
Rating:
5.0

Great customer service, thank you for all the help

James S. 
Rating:
3.0

Customer did not leave a comment.

Kirsten S. 
Rating:
1.0

Reserved trailer was damaged. It took close to an hour before I could rent the damaged trailer. Associate helpful as he was, said he knew the trailer was NOT damaged because he inspected it when it was returned. After talking to a uhaul representative, who confirmed the damag,he then back tracked and said yeah I know its damaged because I inspected it myself. It was bent at the reciever ball joint and didn't have working break lights. Thankfully it was a day trip. I had it reserved well ahead of time and had absolutely no time to wait for another trailer to rent. The whole rental process set me back a lot of precious time. I elected to pay for insurance solely on the premise that I was renting damaged goods. Not a good experience with uhaul at all. Unsatisfied customer.

charlie C. 
Rating:
5.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Everyone was GREAT. Thank you

cindy B. 
Rating:
5.0

Customer did not leave a comment.

Andrew U. 
Rating:
5.0

Customer did not leave a comment.

Andrew U. 
Rating:
1.0

They had no idea what they were doing. Took over an hour for him to figure out how to check us out and even then messed up the reservation. The trailer they gave us was super old and had a light that didn't work and he was just like “oh well”

Amorine R. 
Rating:
1.0

Took forever. Guy didn't know what he was doing and he was trying to train someone.

Angel B. 
Rating:
4.0

Customer did not leave a comment.

Kenny H. 
Rating:
5.0

Customer did not leave a comment.

Adam Y. 
Rating:
4.0

Customer did not leave a comment.

Maryerin G. 
Rating:
5.0

Customer did not leave a comment.

GALEN H. 
Rating:
5.0

The Eureka location was fantastic... again. We have been there before and will use them if we need to rent something in the future. However, we were originally scheduled to rent from your location in ELY, Nevadra. It was terrible. We were quoted an incorrect price, the service person on hand that Saturday was a hair's breath away from rude. When we went to get the trailer, it was stuck behind 4 other trailers and there was no assistance to getting it out. We were told not to reserve ahead because there were plenty of trailers ... and there were. We could not understand why they gave us one that was tapped. Thus, we went back and got our money back and left to make arrangements in Eureka - setting us back several days and adding some 500+ miles onto what we needed to get done.

nancy H. 
Rating:
4.0

Customer did not leave a comment.

alma A. 
Rating:
5.0

Customer did not leave a comment.

Maryerin G. 
Rating:
5.0

Customer did not leave a comment.

Adeline C. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
4.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

barbara G. 
No reviews have been submitted for this location.

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