I had to drive 113mi, out of my way to pick up the truck and was not informed I would be charged an additional $1 per mile, which really would have been a deal breaker for me had I known. Only informed that I'd have to pay a higher amount for any fuel that had to be added to get the truck to where it was at pick up. Also, the truck was caked in mud, the driver door was damaged from a previous renter and couldn't fully open and then to be charged so many additional fees on top of the rental itself was ridiculous.Markie S.
Raines Market Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Eureka, NV 89316
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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The staff is always friendly and the initial renting is good however when it is time to return the equipment there are always issues. This is 3rd time that I have returned equipment that it was not checked in. The first ti.e I was charged over $1000 because it was not checked in for several weeks. Each time after I have had to make a minimum of one trip back to get it checked in so I am not charged again. This time was no exception. If there was a other location close by or different rental company I would use them instead.Joy W.
We went to a location before the pick up location. We reserved a trailer. He said they had 2instock. In fact they had none in stock. He blamed everything on U-Haul. I will never go to that location again. We had to drive 160 miles to get a trailergary E.
The rental was excellent and just what I wanted. The staff was very helpful, prompt and friendly.Robin M.
Above and beyond helpful. Great customer service.Matt G.