Customer Reviews for Ralphies Minnoco

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ralphies Minnoco

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

RONALD B.
Rating:

Customer did not leave a comment.

Anne N.
Rating:

Customer did not leave a comment.

ANDREW P.
Rating:

Customer did not leave a comment.

DANIEL JAASTAD S.
Rating:

Had to wait. Tires questionable, but made the trip. Otherwise equipment was excellent!

Leo P.
Rating:

Inside was a bit dirty and needing to be swept out. Service was good and no problems with pickup or dropoff

SHARON MARIE H.
Rating:

Good staff they were quick and good to work with.

David G.
Rating:

The employee made me wait while she texted on her phone. Then, she took off my insurance on the truck which I reserved online, and when I asked to double check because it looked like I now had no insurance, she then realized she had deleted it and put it back on. Next, she stopped me from leaving, and said she asked for the keys back, so she could issue me another set of keys for another truck. Worst experience ever (so far) of a U-haul rental. Lastly, before I forget the truck was shaking like a leaf. Something wrong with that truck, probably why it was given to me in the first place. It's my opinion, but I won't rent here again.

Kimberly H.
Rating:

Customer did not leave a comment.

Rachel H.
Rating:

Very friendly and knowledgeable!

Antoine B.
Rating:

I rented a hand truck at 3pm on 10/29 but when i returned it at 1pm on 10/30 the cashier told the change is $14 for 2 days but after explaining that i rented it for one day, she changed it to $7. this is the question: is Uhaul software cheating people? or is your chosen location cheating you and me? were they going to charge me $14, declare $7 to you and keep the other $7 I would like you to send me the result of your finding

Kaitlen F.
Rating:

Customer did not leave a comment.

Dolores H.
Rating:

That truck needs work. We thought we were going to be stranded it ran so bad.

Mark S.
Rating:

Customer did not leave a comment.

Don S.
Rating:

Customer did not leave a comment.

BRAD V.
Rating:

Phenomenal people at Ralphies

John L.
Rating:

I went to pickup the trailer 20 minutes before my appointment to pick up the trailer and they tried to charge me an extra day of use. They did not charge me the extra day but only because I caught the error. I was not impressed with this business practice.

Reise J.
Rating:

Customer did not leave a comment.

Dave S.
Rating:

Customer did not leave a comment.

Douglas L.
Rating:

Customer did not leave a comment.

James S.
Rating:

The truck itself was fine. We paid for extra equipment and 24 hours. We did not receive either of those things. Had to call for a refund.

Mark L.
Rating:

Customer did not leave a comment.

Jeremy M.
Rating:

Customer did not leave a comment.

Samuel S.
Rating:

Customer did not leave a comment.

Alexander S.
Rating:

Customer did not leave a comment.

Carol G.
Rating:

You were wonderful! Staff was very pleasant, helpful and accommodating. This is the second time I've needed your services in three years. I definitely recommend this location.

Susanne W.
Rating:

Customer did not leave a comment.

Mark L.
Rating:

Never an issue with Ralphie's.

Brandon H.
Rating:

Customer did not leave a comment.

mark M.
Rating:

it took too long to get the truck after I arrived to pick it up. Understaffed.

REBECCA W.
Rating:

Nothing

evan S.
Rating:

I've already been in contact with Uhaul about my concerns. Uhal needs to have better customer care service, 2 hours on hold just to get to roadside assistance. Then sit another 1 1/2 hour waiting for roadside assistance to show up. The truck was filthy when I picked it up and was in need of major repairs.

Tracey M.
Rating:

Customer did not leave a comment.

Paul K.
Rating:

I can't think of any improvements. The whole process was efficient and easy.

ROLAND G.
Rating:

Customer did not leave a comment.

RICHARD O.
Rating:

Customer did not leave a comment.

DOUGLAS K.
Rating:

Check oil before sending vehicles out and don't send emails at 3am

Donna H.
Rating:

I will always try this location first as they were very helpful and professional and had everything I needed.

brian P.
Rating:

Have always had good experiences with UHAUL. Courteous people to work with and ease in the rental process. Very good company.

Mark L.
Rating:

Customer did not leave a comment.

Gerald H.
Rating:

This place is 1st class all the way. Very helpful. I have already recommended them to others.

JACQUELYN D.
Rating:

Customer did not leave a comment.

Jon B.
Rating:

Very helpful hooking up the trailer. Rental agreement was handled efficiently and expeditiously.

Mark L.
Rating:

Customer did not leave a comment.

Heidi C.
Rating:

They were very friendly and helpful and made the experience so pleasant! Had a nice new vehicle, as well. Would definitely recommend this location!!!

Ryan U.
Rating:

Customer did not leave a comment.

Robert B.
Rating:

Customer did not leave a comment.

John E.
Rating:

Customer did not leave a comment.

Bruce P.
Rating:

it took a long time to do all the things we needed to do on our phone before we actually could get the truck keys. It would be nice if you could do that stuff at home so when you get there you just get the truck keys. I see no reason why you can't take the picture of the driver the picture of the driver's license and scan the driver's license at home and have the agent check it so when you do get there all you have to do is pick up the key and you're on your way.

Joseph M.
Rating:

Customer did not leave a comment.

Christina N.
Rating:

Customer did not leave a comment.

GILBERTO R.
Rating:

N/c

CURT H.
Rating:

Quick, easy to access, everyone was extremely polite and helpful. Would not hesitate to rent equipment again from this location.

LYNN S.
Rating:

Excellent service, thank you!

Shayla P.
Rating:

The girls at Ralphies were awesome! We waited for someone to drop off a trailer we needed due to being late. But they were very friendly and super fast with paperwork!

ERIC S.
Rating:

Customer did not leave a comment.

Cheryl Z.
Rating:

Nice and friendly.

Bruce E.
Rating:

The gala at Ralphies we're great. Pre did the application on line and took 5 min to grab the truck and go! Way easier than I expected!

LUIS S.
Rating:

Customer did not leave a comment.

Anthony G.
Rating:

Customer did not leave a comment.

ROGER S.
Rating:

Great New Equipment!!

Amber W.
Rating:

I really felt everyone that helped me (3-4 ppl total) treated me as a valued customer. What's more though is the lady tonight ( didn't catch her name) really went above and beyond for me in my time of need. I'm very thankful for the employees at this location.

Troy C.
Rating:

Pick up truck and it was 3 quart low with oil .Truck should not be driven in roads I would like a call back 7633608485

Vladimir B.
Rating:

Customer did not leave a comment.

ANDREW W.
Rating:

service was good

Jody D.
Rating:

Nothing, so good!

Julie B.
Rating:

Customer did not leave a comment.

James V.
Rating:

Customer did not leave a comment.

Hodan S.
Rating:

Customer did not leave a comment.

Max F.
Rating:

Customer did not leave a comment.

Troy D.
Rating:

Customer did not leave a comment.

Janice J.
Rating:

Customer did not leave a comment.

Cao N.
Rating:

Good service here. The staff is friendly but you should check the number of miles before you get your car.Good service here. I had to pay more than double the number of miles I traveled.

allan L.
Rating:

They charged me $34 for 3 blankets that I kept and the package said they were $6 each.

Brenda B.
Rating:

Customer did not leave a comment.

Brenda B.
Rating:

Customer did not leave a comment.

tracy K.
Rating:

I have zero complaints, the staff was extremely courteous, professional and accommodating.

Paul G.
Rating:

Van was in great condition but was dirty. There was trash left in the front and back from the previous driver; as well as their rental contract. I cleaned it before I brought it back, and I feel I should get a discount for this. I would still recommend the location though as the person checking me in and out did a good job and was nice.

Troy G.
Rating:

Customer did not leave a comment.

Nathan H.
Rating:

Trailer lights did not work, trailer was dirty. People in the gas station that took the information we're not very helpful. They were mainly teenagers and they didn't really know what they were doing. Not a great experience

Larry H.
Rating:

Added likely $150 cleaning bill for furniture that came in contact with the filthy trailer. Not even swept out.

allan I.
Rating:

Customer did not leave a comment.

blake J.
Rating:

Customer did not leave a comment.

John D.
Rating:

Customer did not leave a comment.

David J.
Rating:

Customer did not leave a comment.

Gudren S.
Rating:

The address provided is not accurate. It takes you to an empty lot on 10. I was able to look up the drop off site via their name on google maps and drove 8 miles out of my way to get there. In which I was charged for.

James K.
Rating:

Customer did not leave a comment.

Jonathan M.
Rating:

The truck was available when I needed it, check-out and check-in were smooth, and the whole transaction was made easy for me. Michaela was pleasant and helpful, and I would definitely recommend this U-Haul site to others who need truck rental in the area.

Mark W.
Rating:

Truck needs new shocks, terrible ride

Myra B.
Rating:

The staff was friendly and helpful and the equipment well maintained. I would recommend using Ralphie' Minnoco for your next move.

Diane P.
Rating:

Customer did not leave a comment.

Zachary C.
Rating:

Great service. Only issue was the trailer was dirty on the outside. Might just need a wash with some soap :)

Rita M.
Rating:

Customer did not leave a comment.

Sarah B.
Rating:

Customer did not leave a comment.

Don W.
Rating:

No continuity between what you do when reserving equipment online and what they ask for when you arrive at the store. The save time, well that did not happen.

Mark B.
Rating:

Customer did not leave a comment.

Rachael H.
Rating:

Customer did not leave a comment.

Stephen B.
Rating:

Customer did not leave a comment.

Richard H.
Rating:

Customer did not leave a comment.

Jay K.
Rating:

Customer did not leave a comment.

Scott P.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top