No one there to help when the trailer would not un-couple.
Michael T
Ralphies Minnoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elk River, MN 55330
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had a good experience. Two small things; I purchased a wardrobe box for the move and was it was missing the hanger rod. So i was not able to use it for intended purpose. I think it would be acceptable to refund the amount of the box. It appeared that someone’s Monster energy drink (the empty can was beneath seat) spilled/ sprayed in the cab. There was sticky residue over much of the cab.
JASON MThere wasn’t really anything at all that could’ve made an easier experience. I’ve been to this location before for gas and food/drink items inside, so I’m familiar with the location. I’ve used this place twice now for U-Haul and it’s been a great experience. The trucks are newer and very clean. I’ve tried to use Penske as it’s closer to my house, but they’ve never had the size trucks I’ve needed. Whereas this U-Haul location has always had the size trucks I’ve needed even on short notice. I’ll always be using this location whenever I need to rent a truck of van even for short runs.
Mike RThis vehicle was extremely rough riding like a weight thrown, maybe out of alignment, something like that.
LOUANN SThere was no help hooking trailer up. When I returned trailer, and no one came out to help. I took photos of the trailer and left. Was billed for two trailer rental periods. The people at U-Haul (main company) were very courteous and helpful in correcting the billing problem. The location is convenient, but service is poor.
ROBERT G