Fast service
IDALIA E
Customer Reviews for Ramada Birmingham Airport
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure the right people are renting
SUSAN RThere were no U-Haul employees on site. Had to go to another site to buy light adapter. They called and texted manager of pick up site but no response. Ever. I hired a person who was there applying for job to help hitch the trailer.
Kerry SI was overcharged for the rental and mileage
Ian MRented out of a hotel lobby. No manager to complete check out. Had 8:30 reservation and took 45 mini to find someone to check me out. Awful service
Richard WI waited almost two hours for a UHAUL rep to show up that never did. Ended up having the hotel staff get them on the phone to eventually give me the trailer number. Another customer also was waiting too. A bit ridiculous for the time crunch that a move takes.
CHLOE CThis was subpar at best. I was lucky to have made it safely home. Nothing was strapped or attatched correctly on the vehicle transport. Also, the signal lights were not working. We were not given any paperwork either. Upon arriving to my destination to drop off the vehicle transport the Uhaul in Gaffney, SC, had no record of us. I will never ever recommend this location.
Reyna R