I reserved the truck at UHAUL 1024 Montgomery Highway in Vestavia Hills AL several weeks in advance. The lady working at that location could not have been more rude. "We aint got no trucks" and when I showed her my printed reservation, she simply said, " aint my problem, we aint got no trucks." After calling U-Haul we were sent to the Messer Airport location which is ran out of the back of a run down Ramada hotel. They had one truck which sounded like it was missing a muffler. We took it because we were desperate. Whole morning was a disaster.
Michael M
Ramada Birmingham Airport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Birmingham, AL 35212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I would recommend due to location only…I reported an issue with the truck…driver door had trouble closing unless slammed and back door would not close when returned as it stuck…staff didn’t seem to care.
Jean ONo me atendieron bien
Julio jThey did not check my trailer in once I dropped it off. This causes more stress and waisted time for me during my work day. Very poor customer service.
EVAN SFront desk agent is very rude. Was eating at the desk when I arrived for pick up. When I came to drop off and return keys he was very rude . I would never recommend this location to anyone.
Amber W