Customer Reviews for R&H Mobile Housing
(U-Haul Neighborhood Dealer)

781 reviews

1600 N Timberland Dr   Lufkin, TX 75901

(936) 225-3168

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 225-3168

1600 N Timberland Dr
Lufkin, TX 75901

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Professional & friendly customer service! Thank you Jasmine!

TIFFANY G 
Rating:
5.0

Closed on Sunday but we have used this location before. Never any problems with this site

RANDAL R 
Rating:
5.0

Customer did not leave a comment.

ALECIA G 
Rating:
5.0

Great folks to work with.

BILLY J 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M 
Rating:
5.0

Experience could not have been better

ROBERT R 
Rating:
4.0

Customer did not leave a comment.

CLIFFORD S 
Rating:
4.0

Customer did not leave a comment.

Carlos U 
Rating:
5.0

Reservation!!

DARRYLE J 
Rating:
4.0

Customer did not leave a comment.

Daniel F 
Rating:
5.0

Try to always use this location as they are kind and courteous. Awesome experience as always.

Matthew R 
Rating:
4.0

Customer did not leave a comment.

CLIFFORD S 
Rating:
5.0

Easy pick up and drop off. No issues,

Jay J 
Rating:
5.0

Did not have the furniture dolly we ordered, made do without it. Could not sign in online, fortunately office was inhabited and she checked us out. Truck was very new and in great condition

Jill J 
Rating:
5.0

Limited experience and interaction, due to being closed. Used 24/7 Drop off service.

Thomas G 
Rating:
5.0

Customer did not leave a comment.

Natalie S 
Rating:
5.0

The truck was in great shape. No issues. Friendly staff.

JASON H 
Rating:
5.0

GREAT service!

Marvin F 
Rating:
5.0

Great service Trailer plug had a problem and I contacted uhaul service . The problem was fixed quickly.

robert a 
Rating:
5.0

Customer did not leave a comment.

Thomas G 
Rating:
5.0

Customer did not leave a comment.

mike f 
Rating:
4.0

Interior of vehicle was not clean. Gentleman was rude when they could not find keys that were in their lock box on front of building. They had not looked well. They have several. One was not very secure, so placed key in key lock box that was finally able to get to lock once key was placed inside. Lady that did the rental agreement with us was very nice. Vehicle we rented was perfect for our use, ran mechanically well, smooth ride, decent fuel mileage. I believe It was a Dodge Sprinter Cargo Van.

bridgett b 
Rating:
2.0

Customer did not leave a comment.

William G 
Rating:
5.0

Customer did not leave a comment.

alicia c 
Rating:
5.0

Customer did not leave a comment.

DAVY H 
Rating:
5.0

Customer did not leave a comment.

Kisiah G 
Rating:
5.0

Smile more. Lol

RONALD H 
Rating:
5.0

Customer did not leave a comment.

Tamera T 
Rating:
5.0

Customer did not leave a comment.

mark j 
Rating:
4.0

Customer did not leave a comment.

Steven C 
Rating:
5.0

Service was excellent

FRED N 
Rating:
5.0

Great customer service, very clear expectations and made the pick up and drop off seamless!

LAWTON T 
Rating:
3.0

Customer did not leave a comment.

Judy G 
Rating:
5.0

Excellent customer service.

Greg F 
Rating:
5.0

Customer did not leave a comment.

daniel r 
Rating:
4.0

Customer did not leave a comment.

Blake B 
Rating:
5.0

Customer did not leave a comment.

Rick W 
Rating:
5.0

Customer did not leave a comment.

Ida M 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
4.0

Customer did not leave a comment.

Terry T 
Rating:
5.0

The sales associate was very clear, concise, and helpful.

jay s 
Rating:
5.0

Customer did not leave a comment.

LAWANDA A 
Rating:
5.0

Thanks.

Jansen D 
Rating:
5.0

Nothing.

Billy R 
Rating:
3.0

The truck drove a little ruff and there was no dolly to help us move our things .

Tamara B 
Rating:
4.0

Customer did not leave a comment.

Michael R 
Rating:
4.0

Customer did not leave a comment.

LARRY B 
Rating:
5.0

Customer did not leave a comment.

RASHANAH D 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO C 
Rating:
4.0

Jasmine at the rental desk was very helpful and went above and beyond too help me get on my way on a Friday at 4:30

patrick y 
Rating:
5.0

Customer did not leave a comment.

carla t 
Rating:
3.0

Was night and returned equipment with website so couldn't see much. But parking lot was spacious with plenty of room to park truck. That's rare with U-Haul locations and very appreciated. But the U-Haul app is garbage and buggy. Had to use the website instead.

LARRY S 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Customer did not leave a comment.

JaQuane G 
Rating:
5.0

Everything from start to finish was excellent. Staff is super friendly and great to work with. Will definitely be back. Thank you.

Richard O 
Rating:
5.0

Customer did not leave a comment.

Herman A 
Rating:
4.0

Customer did not leave a comment.

BRUCE B 
Rating:
5.0

Customer did not leave a comment.

Sharon J 
Rating:
5.0

That's the way people are supposed to run a business!! Met us outside, checked out the trailer with us, showed us where to park it and uncoupled the trailer They actually DID their job and didn't have you holding a phone for instructions like Compass Ventures did.

Karen F 
Rating:
5.0

Keep doing what you're doing very professional and friendly Thank you

Adolfo M 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Customer did not leave a comment.

joe p 
Rating:
5.0

Customer did not leave a comment.

charlton p 
Rating:
5.0

Customer did not leave a comment.

andre d 
Rating:
5.0

Very fast, to get a truck 👍🏽

Nicolas R 
Rating:
5.0

Customer did not leave a comment.

ronald s 
Rating:
5.0

Good job!

matthew f 
Rating:
5.0

Customer did not leave a comment.

Luis H 
Rating:
5.0

Customer did not leave a comment.

franklin s 
Rating:
5.0

The small trailer pull very nice they follow straight with and without weight! All lights are bright enough for safely precautions!

OMAR B 
Rating:
5.0

Always good service there.

Alan W 
Rating:
4.0

Customer did not leave a comment.

Joseph G 
Rating:
3.0

Fix rear reverse light that is out.

Karen Y 
Rating:
5.0

Customer did not leave a comment.

Artie D 
Rating:
5.0

Customer did not leave a comment.

Sheryl D 
Rating:
5.0

Customer did not leave a comment.

Patricia G 
Rating:
4.0

Excellent service

Carlos A 
Rating:
5.0

Good service

Alan W 
Rating:
5.0

Customer did not leave a comment.

Michelle P 
Rating:
4.0

Customer did not leave a comment.

craig s 
Rating:
5.0

Everything worked like a well oiled machine

anita c 
Rating:
5.0

Customer did not leave a comment.

jansen d 
Rating:
5.0

Customer did not leave a comment.

April S 
Rating:
5.0

Customer did not leave a comment.

joseph m 
Rating:
5.0

Customer did not leave a comment.

tiesha m 
Rating:
5.0

Nothing the unit I rented was very good.

bobby s 
Rating:
5.0

Customer did not leave a comment.

Phelicia G 
Rating:
5.0

Customer did not leave a comment.

Sandra W 
Rating:
5.0

Wash the outside of the vehicle. Windows were big-ridden. The inside of the truck was clean. The pickup and return process went very smooth.

Randall F 
Rating:
5.0

Customer did not leave a comment.

Elexicus C 
Rating:
5.0

Excellent drop off location

alton b 
Rating:
5.0

Customer did not leave a comment.

THOMAS M 
Rating:
1.0

Still have not received my refund

Tashala J 
Rating:
5.0

Customer did not leave a comment.

katie w 
Rating:
3.0

Customer did not leave a comment.

raven s 
Rating:
5.0

Everything was ready on time and worked flawlessly. Excellent staff - well behaved! I would certainly work with them again. Thank you for a great experience.

Kenneth J 
Rating:
3.0

The experience was horrible. I’ve rented from U-Haul many, many times and this one particular truck was just a mess. Firstly the fuel was not on the half way mark like the paperwork said (I’ll get back to this momentarily). I Ended up with a flat tire in the middle of loading, took the repair people over 60 minutes to arrive because they said U-Haul called them out then canceled then called them again. While I was paying for hourly moving help. Secondly at the end of my move I went to refuel only to discover that the fuel tank has a hole in it. Gasoline started pouring out all over the concrete at the gas station. I only refueled up to $10 stopped the pump and the fuel gage has not moved. It was a total disaster. When I called to report it, it didn’t seem like a big deal to them. I just know I better not get hit with a big ass fuel charge from U-Haul.

Shannon D 
Rating:
5.0

Customer did not leave a comment.

PAUL S 
Rating:
5.0

Everything was great!! The rental was quick and easy.

daniel r 
Rating:
5.0

Customer did not leave a comment.

MARCO L 
No reviews have been submitted for this location.

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