Customer Reviews for Randy Blanchard Auto Sales
(U-Haul Neighborhood Dealer)

57 reviews

1730 E Prien Lake Rd   Lake Charles, LA 70601

(337) 660-2012

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(337) 660-2012

1730 E Prien Lake Rd
Lake Charles, LA 70601

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

N/A. Did not speak or interact with anyone from this location.

Daphne P. 
Rating:
1.0

Charge the correct price

Eric D. 
Rating:
5.0

Hunter was easy to deal with. Fast response time. Highly recommend. 10/10

DAKOTA W. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

April K. 
Rating:
3.0

Customer did not leave a comment.

Harvey V. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
5.0

Customer did not leave a comment.

hunter B. 
Rating:
2.0

Reservation was a mix match of family info and email had Typo so I never received emails. We return the trailer a day early and was told we were good but it was never marked returned so we've spent hours calling, live chatting and in person visits to resolve.

Peg C. 
Rating:
3.0

Customer did not leave a comment.

Sahjay L. 
Rating:
5.0

Customer did not leave a comment.

ROGER K. 
Rating:
5.0

Customer did not leave a comment.

Susie C. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Hunter is really good and easy to work with! Will use his services again!

ROOSEVELT T. 
Rating:
5.0

Customer did not leave a comment.

Hunter B. 
Rating:
5.0

Nothing

Rogers V. 
Rating:
5.0

I rented my uhaul trailer from Hunter Blanchard, he was extremely sweet & polite. The uhaul was very reasonably priced. I didn't have a clue what I was doing but he was very informative and helped me so much. The renting process was a quick in and out. I recommend this location to everyone.

molli R. 
Rating:
5.0

Great customer service! Hunter is very caring and very helpful! Definitely recommend getting a uhaul from this place !

Rebecca P. 
Rating:
5.0

This guy was really awesome. He took care of everything I needed and he is really a cool guy.

sandra A. 
Rating:
5.0

Had a great experience at Blanchard Auto & UHaul. Hunter, (our representative) was courteous, prompt and knowledgeable about everything I needed for our move. The trailer was in good shape and the rep. (Hunter) helped me to find the proper ball & receiver while patiently waiting for me to shop for each part. They also explained safety details about pulling a trailer. Good service! I recommend these guys if anyone wants quick, friendly service.

Shawn S. 
Rating:
5.0

Guy was extremely nice and very helpful. Definitely recommend getting a uhaul from this place!

Colby R. 
Rating:
5.0

Best service in town. Will definitely be my first call next time I need a uhaul.

Eric N. 
Rating:
5.0

Customer did not leave a comment.

Avery T. 
Rating:
4.0

Quick an asy

RAY S. 
Rating:
5.0

The U-Haul representative was awesome

DAVID B. 
Rating:
5.0

Best experience with a U-Haul dealer yet.

Trent C. 
Rating:
5.0

The guy was sharp. He was quick, very nice, an did everything to help you get on the road, also while you could tell it had been a long day.

casey S. 
Rating:
5.0

Customer did not leave a comment.

Randy B. 
Rating:
4.0

Customer did not leave a comment.

shanmugam S. 
Rating:
3.0

Customer did not leave a comment.

Benjamin A. 
Rating:
3.0

Customer did not leave a comment.

Amirah C. 
Rating:
5.0

Already recommended to several friends.

diana H. 
Rating:
5.0

Customer did not leave a comment.

Marcus R. 
Rating:
1.0

Customer did not leave a comment.

Scott M. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

They did have the appropriate miles for my trip and charged my credit card 97 cents extra. Unreal, especially after they added 30 miles to the trip. The person I dropped off the truck with failed to look at it. I only realized this after receiving my receipt via email.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Mayra L. 
Rating:
5.0

Customer did not leave a comment.

xochilt C. 
Rating:
1.0

I called the facility twice around 4PM on Saturday afternoon and the number went to a fax line it sounded like. When I pulled into the driveway leading to the establishment it only allowed enough space for a single vehicle and the gate was locked. This left the trailer sitting in the roadway which was extremely dangerous and unacceptable. I was blocking traffic. I had to move signage and other obsticales and drive through another piece of property in order to get onto the UHaul property to drop off the trailer. Uhaul should never recommend a drop off point at this location when the business is closed.

Jonathan L. 
Rating:
4.0

Over charged me for Gas. Contract says to bring it back with 1/4 tank. Brought it back with slightly more than 1/4 tank. They charged my debit card an extra $42 before they checked my contract assuming that it needed to be full.

Benjamin O. 
Rating:
4.0

Customer did not leave a comment.

Willis H. 
Rating:
4.0

Customer did not leave a comment.

CATHERINE M. 
Rating:
5.0

Customer did not leave a comment.

FRANCESCA C. 
Rating:
1.0

Customer did not leave a comment.

vida D. 
Rating:
2.0

Unfriendly no printer for print out that you usually receive when renting, gas at 1/8 tank never experienced that with U-Haul before, also never asked if I had questions

Vicki C. 
Rating:
1.0

Customer did not leave a comment.

Rodolfo B. 
Rating:
5.0

Customer did not leave a comment.

CARL M. 
Rating:
4.0

location did have a lot of room to pull truck in without concern for clearance. Staff was friendly and efficient, didn't even require me to park moving van in a specific spot.

Jeremy S. 
Rating:
5.0

Customer did not leave a comment.

Bridget P. 
Rating:
4.0

Customer did not leave a comment.

Lynda W. 
Rating:
3.0

The guy never tighten the screw and when we pull the car up onto the trailer it came off the truck and flew up in the air very dangerous almost got hurt!

robert S. 
Rating:
4.0

This location is open from 8-5 so if you need to drop off trailer after hours you can't because they have a gate.

Craig C. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
4.0

Customer did not leave a comment.

Denise S. 
Rating:
1.0

Trailer safety chain for emergency braking was not functional. Personnel tied it up at Irvin. Drop off location had no clue how to accept return because appropriate personal where not present. They gave no record of me returning trailer and did not believe that I had paid for rental prior to dropping off after showing paperwork. And still asked several times if inhad paid and I was at right drip off place with the paperwork in their hands.

James J. 
Rating:
4.0

Customer did not leave a comment.

Terry D. 
Rating:
3.0

Customer did not leave a comment.

Jasmine C. 
No reviews have been submitted for this location.

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