Customer Reviews for Range Rent All LLC
(U-Haul Neighborhood Dealer)

573 reviews

35 Midway Dr   Virginia, MN 55792
(Just E of Hwy 53 on the frotage Rd)

(218) 741-0319

Location Hours

  • Mon-Fri: 9:30 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 7/4/2022: Closed
  • 9/5/2022: Closed

Services at this Location:

Contact Us

(218) 741-0319

35 Midway Dr
Virginia, MN 55792
(Just E of Hwy 53 on the frotage Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 7/4/2022: Closed
  • 9/5/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dwight D. 
Rating:
4.0

I made the reservation, in person at a U-Haul location 2.7 miles from my home. I had to make work accommodations to have time to pick up the trailer. The Minneapolis office called me to inform me that I needed to get a trailer at this location, an hour drive from my home (90 minutes from my place of work). Her response when I pointed out the oddity of this site was to say, “it's only 50 miles”. Hardly accurate since the drive there and back involved 2 1/2 hours. Plus gas is now over $4 a gallon ($$$). The pick-up & drop-off workers were great help & made it easy. The location for pick-up was RIDICULOUS.

Russell O. 
Rating:
5.0

Customer did not leave a comment.

Dwight D. 
Rating:
5.0

Customer did not leave a comment.

Paul J. 
Rating:
5.0

Renting was quick, easy and efficient.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

Carrie K. 
Rating:
4.0

Customer did not leave a comment.

Arlen W. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
Rating:
4.0

Customer did not leave a comment.

Steve L. 
Rating:
5.0

Perhaps offer an earlier pick up time

Karen H. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Perhaps an earlier pickup time would be nice!

Karen H. 
Rating:
5.0

Range Rent gave me a very good experience in dealing with them. They were very nice and courteous. The truck was clean and with a full tank of gas. They were very helpful and knowledgeable about their product. Even though their was complications with my rental on my part they treated me with respect and I must applaud there customer service. They encouraged me to purchase the insurance package whereas in my situation it was a good thing that I did purchase the insurance so I'd like to mention that as well in this review. overall in my experience they had great service great customer service and a very good product. Them encourageing me to get the insurance package was a great thing that I did. I think they were great. I would definitely refer my friends and family to use U-Haul at Range Rent.

Calvin P. 
Rating:
4.0

Customer did not leave a comment.

VIKIE S. 
Rating:
5.0

The gentleman handling the transaction was great. He's a veteran like myself.

James H. 
Rating:
2.0

It is outrageous that I was charged over 220.00 dollars for 1 day of use. That is a terrible for not even 60 miles. I would recommend range rental, but not uhaul.

Sherry J. 
Rating:
3.0

They were closed when we arrived

Kelly R. 
Rating:
3.0

Running lights were not working on the drivers side of trailer. Brake lights and turn signals worked fine.

Beth S. 
Rating:
4.0

Customer did not leave a comment.

kate S. 
Rating:
5.0

Customer did not leave a comment.

PAMELA B. 
Rating:
2.0

I got rented the worst possible truck and trailer. I pulled out of the uhaul rental and got stuck right down the road and had to get pulled out. Got it to my house and loaded it up, had to get it towed again. The truck still had bottles from other people and the trailer has a rear light on it that only works when it is still and shuts off while moving,which got me pulled over on an already 15 hour drive. Employees were very helpful aside from renting me this trash for 1500 dollars.

everett E. 
Rating:
5.0

Customer did not leave a comment.

BRIAN E. 
Rating:
5.0

Customer did not leave a comment.

ANGELA V. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
Rating:
5.0

Excellent, Friendly, Professional, Knowledgeable, Reliable, Customer Service Every Time!! Highly Recommend

SCOTT L. 
Rating:
3.0

Terrible communication. Was called and sworn at by the clerk because my truck had a flat I a snow storm and no one carries 1 ton tires so I had to get it fixed and return the trailer the next day.

KENDRA S. 
Rating:
5.0

The location was wonderful and the guys were so helpful. However, the 24/7 access was faulty. The website where I was supposed to check in was wrong. When I clicked "check in to pick up", it told me that step was already complete and to proceed to the following step. If the guys hadn't opened up the store early we wouldn't have been able to get the uhaul.

CAREN G. 
Rating:
2.0

Rented the car trailer for 2 days then noticed on my bank record I was charged for 3. U-Haul said I was 2 hours late when I actually dropped the unit off 2 hours earlier than when I picked it up. Did the rental site not record my drop off time accurately!? Keep an eye out for extra charges.

bobbie F. 
Rating:
5.0

Customer did not leave a comment.

DWIGHT D. 
Rating:
5.0

Pickup was very easy. Staff was friendly and very helpful getting us going on our move. Would use this location again.

VICTORIA R. 
Rating:
5.0

It was a quick, easy, friendly transaction! Don't change anything! ⭐⭐⭐⭐⭐

ALISON P. 
Rating:
3.0

This location appeared to be run down. It could really use a facelift.

Christopher K. 
Rating:
5.0

It was my first experience pulling a trailer and I was a little nervous because I had my 86 year old father with me and I had to drive through Duluth, MN to Waterville, OH. I cannot thank the employees at the Midway location enough for all their help and advice! I asked for the best route to get through Duluth over to Superior, WI and I was advised to take Mesaba Ave and it was a breeze! Thank you to all the Uhaul employees for their caring attitudes!

KRISTIN W. 
Rating:
5.0

You guys were great.

THOMAS H. 
Rating:
5.0

Staff was friendly and very accommodating . Will do business there again. Thanks guys.

SCOTT S. 
Rating:
4.0

staff is friendly and helpful!

CARLIS T. 
Rating:
5.0

Great service

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
3.0

Outside of building could definitely stand some organization. I could not find an actual parking area, so I just parked in an area I wasn't even sure I should. It just reminded me of an old country hick place, but I guess that's what this area of the state is.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

DWIGHT D. 
Rating:
5.0

They simply put customer satisfaction first!

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

WYATT W. 
Rating:
5.0

They went out of their way to make sure my needs were met!!!

JOHN V. 
Rating:
5.0

Customer did not leave a comment.

kurt L. 
Rating:
5.0

Great team focused on customer needs and satisfaction.

PATRICK K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Y. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

peyton F. 
Rating:
5.0

Customer did not leave a comment.

DWIGHT D. 
Rating:
5.0

Customer did not leave a comment.

Gena B. 
Rating:
5.0

Customer did not leave a comment.

SHAWN J. 
Rating:
5.0

Staff is awesome.

STACEY S. 
Rating:
5.0

Customer did not leave a comment.

KAYLAH R. 
Rating:
5.0

Customer did not leave a comment.

paul O. 
Rating:
5.0

Customer did not leave a comment.

Dennis Ray R. 
Rating:
5.0

I used Range Rental 3 times in the past 3 months due to my husband passing moving out of a house. They were so helpful, always very friendly and answered all my questions. Highly recommend them. They represent the UHaul brand at the highest level.

KATHERINE S. 
Rating:
5.0

Customer did not leave a comment.

DIANNE M. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

JACK L. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
1.0

Have the truck clean, show the person getting it how to use stuff & have enough gas in it

Dawn B. 
Rating:
5.0

The pickup and drop off staff were very helpful and courteous. Great experience.

Sarrah K. 
Rating:
5.0

Very professional and easy to work with.

THOMAS D. 
Rating:
5.0

Customer did not leave a comment.

DWIGHT D. 
Rating:
4.0

They had problems with the U-haul software getting my reservation processed. Took several retries to get it to work. Had to wait awhile.

TIMOTHY K. 
Rating:
5.0

Customer did not leave a comment.

Sherri J. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

LEO B. 
Rating:
5.0

Uhaul sent us 22 miles one way totaling 88 miles to pick up trailer and return with 2 trips going and returning. There was Dave's uhaul service 1 mile away from us, my husband scoped out for 7 days and this uhaul service had trailers like we rented that did not move off the property. Very upset we were not sent to the dealer closest to our residence.

DAVID V. 
Rating:
3.0

We filled the gas tank and we got the truck with 3/4 tank of gas..we should have gotten alittle credit plus we were in at 69 miles not 71 miles!!

MARY A. 
Rating:
5.0

They go out of their way to make my rentals a breeze, be it trailers or trucks. I only do business with Range Rental, Brent, Kirk and the rest of their crew are the BEST. My only complaint is with corporate uhaul, I want a 20 foot uhaul at the Midway location, I do plenty of moves where a 15 foot truck is to small and a 26 foot is to large, corporate get you're act together! Pamela Bunn

PAMELA B. 
Rating:
5.0

Excellent people and place to rent from. Definitely recommend.

Travis P. 
Rating:
4.0

Customer did not leave a comment.

MELISSA J. 
Rating:
5.0

Excellent help at Uhaul location

DAWN C. 
Rating:
5.0

Customer did not leave a comment.

JOHN O. 
Rating:
5.0

Customer service was great!

BETH S. 
Rating:
5.0

Maybe a video on backing up a truck? Not much otherwise; we were quite happy.

Kristina A. 
Rating:
5.0

Awesome as always

PAMELA B. 
Rating:
5.0

Customer did not leave a comment.

Melissa P. 
Rating:
3.0

Over-all location was run down, needed cleaning and a new paint job. Trailer that I rented worked okay, tire pressure was down, Had to add air myself.

THOMAS K. 
Rating:
5.0

Customer did not leave a comment.

Chester P. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

Judd P. 
Rating:
5.0

Well run operation!

James W. 
Rating:
5.0

Customer did not leave a comment.

MIKE C. 
Rating:
5.0

Customer did not leave a comment.

Ehab R. 
Rating:
4.0

Customer did not leave a comment.

NATHANIEL L. 
Rating:
3.0

Customer did not leave a comment.

Daniel D. 
Rating:
4.0

Dropped off after hours, but when I did call the store, they were friendly and helpful in detailing the after hours drop-off process.

Kimberly B. 
Rating:
5.0

The location was wonderful. Unfortunately corporate and the Hermantown U haul we are very unsatisfied. Corporate tried to help me very nice, helpful but the next morning when I was suppose to move my daughters out of their apartment I find out that I have nothing. The pods that where suppose to be at Hermantown never there. Hermantown called me an 11/2 before I was to move that I had nothing, then attempting to “help” me I explained I was going to have to pay $300 instead of $75 he said No and reserve the wrong rental so it would be cheaper. I was never compensated for your company mistake. Especially since I had cancel a truck and a storage unit because I thought I had a pod. It was a nightmare! Becca Arnold-Sauer Myoggia3@yahoo.com

MARK S. 
Rating:
4.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

PAMELA B. 
Rating:
5.0

the gentleman at the Virginia location went beyond - he was wonderful!!

REBECCA L. 
Rating:
5.0

Customer service was excellent

KEVIN V. 
Rating:
5.0

Jeff was amazing, he went out of his way to help me with everything and saved me money !

MYKAYLA J. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Never have been disappointed, great service. Only complaint, really slow computer system, with the years we have been renting equipment the system does not keep our information on file which is really ridiculous

PAMELA B. 
Rating:
5.0

Customer did not leave a comment.

shelli D. 
No reviews have been submitted for this location.

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