Nice people
Gary W.
Range Rent All LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virginia, MN 55792
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The locations were great. The over all u-haul experience was horrible and I would not recommend. Our current move is only temporary and I won't be using u-haul again when the time comes. I downloaded the app. The app stated the pick up location was incorrect and was stating that there was no truck available- hence why we had to use a location further away. I call u-haul and they verified the location was correct on their end. I prepaid for the truck as someone else was picking it for me. I was able to do this over the phone without issue. Then when the dollar amount from my account didn't match the truck, insurance and road side assistance I requested I called back. I was told the insurance and assistance were not on there and I was unable to pay via phone and needed to pay at location. I was transferred to someone else who did let me pay via phone. I was also paid for an appliance dolly and moving blankets. When my friend went to get the truck - the location didn't have dolly or blankets and refunded me the price but also cancelled the insurance and assistance. I called immediately and was able to put them back on or so I thought. Just to be sure I called the next day to verify. I was told the insurance was on but not the assistance and in order to put the assistance back on I would need to drive the truck back to the pick up location which was over an hour away. When I started to explain the situation to Tabitha, she cut me off, said have a good day and hung up on me. Very poor customer service. No one seems to know what is going on. Will not be using in the future or recommending. I then had to go to the closer location and rent the dolly and blankets. Those guys were great! Also no tie straps included in truck. Told I needed to buy my own. Why would they not come in a moving truck??
Michelle E.U-Haul in general way over priced, paid over $400 for 2 days and total of 180 miles, when i coulda got 2 days and 185 miles if i woulda been even further away... Rip off.
Adam J.A - 1
daniel d B.Nothing against the place where I picked up the trailer itself, but I originally asked for my trailer to be out of a place where I was working, and not an hour away. I ordered my trailers a couple of weeks in advance to have them at the place convenient for pick up. Then they told me I had to bring the trail back to where I got it from besides, even though it says on the side of your trailers it can be rented for one way travel. The place of business is perfectly fine. U-Haul on the other hand , you are deceitful in your advertising.
Jon S.