Customer service was fantastic and truck was good and clean
Luis R
Customer Reviews for Ranger Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul should release people deposit Right away insted of Holding it for days
CARLOS RMy second time dropping off a trailer here , and once again they out did themselves, the customer service at Rangers is incredible !
Lawrence jChris was, very pleasant and excellent person to work with.
lc hShould have more options available!
HUGH MIt was a great overall experience. Online check-in didn’t work, so I had to go inside, but the guys were very friendly and helpful, got me checked right in and on my way.
Micah WThis place is amazing. The man who rented to me Saturday was very professional and very informative
clarissa mThe app wouldn't work, so the staff took good care of me.
Kenneth LExcellent service
EDRIS HGreat people to work with!
Brian HExcellent customer service!
Peter JI rented a 20 foot uhaul for two days, I explained where I was moving from and to and how long I would need the uhaul. With that being said I should’ve been told ahead of time on how much I would be charged. However 28 days later I get billed for $484.00 because I went over the mileage even though I explained how far I was moving and how long I would need the uhaul. I am very disappointed and I feel as if I had been basically scammed and severely ripped off. I was not clearly told how much more it would cost. Clarity is horrible!!!
Crystal LWebsite moves slow, other then that issue, rental went smoothly.
Teresa KDrop off was fast and easy. Personnel was helpful and friendly.
Debra LDon't to charge a deposit when paying with cash
Jason J4 pin connector Had to purchase $13 adaptor
MARK YThey were very nice and the check in was easy.
Mark JYour website needs work to improve its effectiveness. It is slow and tedious both for the customer and the locations. I find it to be true every time it is used.
Gary BGreat people to deal with and they make sure that you are aware of all charges and understand the rental agreement before you leave.
Thomas HOnly one employee was trained to perform U-Haul rentals. The software/hardware would freeze multiple times while processing the rental. This extended the normal processing time from around 20 minutes to 80 minutes. U-Haul needs to support this location by fixing software/hardware issues and provide training.
Laddie HI really appreciate the dealer who went the extra mile to help with a sticking hitch to come out in the rain at night to get things in order. A great service for the community.
Larry VI filled out all my info online before hand, so wouldn't have to wait. I spent about a half hour while the agent basically had to do it all over again...Plus no one was wearing a mask
Kenneth TSuperstars!!
Ronald RChris Johnson is Uhaul subject matter expert
Ronald RAwesome customer service
Michael PGreat customer service !
Luke WGreat location with great service!
Robin ONot a thing it was all great
Rita Vset your computerd up so you have a default setting that you cant have a 1 way rental return to original pick up location! how sad.this is a simple problem that has definitely happened before.a super easy fix.
george sAbsolutely great and professional. Went above and beyond to help us!
Lewis WDropped off trailer while closed on Sunday. All went well, per phone call. Thank you very much.
Ira MFree?
kurt kVery welcoming
Eric HUhaul truck leaked water onto all our belongings. Hole in top of truck was not repaired correctly. A lot of our furniture and belongings were damaged.
Richard MJust make the drop box more visible or be sure to have sales point out where it's at. Almost took the keys home so I didn't have to leave in the truck 4 someone to steal
William CAbsolutely nothing!!! The customer service went above and beyond leaving me beyond satisfied. I appreciate their kindness and helpful knowledge during this difficult transitioning homes.
Jennifer WNothing. Went above and beyond in assisting us
Terra CGreat customer service, friendly people and very helpful!
sandy s