We were involved in the Kentucky floods and our vehicle was swept away along with the u-haul key. We couldn’t get another key. U-haul originally said it was going to be $350 to have a locksmith come out and make a key. Once informed of our situation they waved the fee, sent out a flat bed wrecker to pick it up and ended up refunding almost all our original fees. Outstanding customer service and support. Thank you.
Reginald B
Ranger Auto Parts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lewisburg, KY 42256
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The gas meter they marked on the truck was less than the one in the paper. I returned the exact same amount that I took a photo on my phone, but they charged me an extra gas fee.
Jae HDrop off location was in Russellville, KY and not Lewisburg. This was location i was instructed to drop off at. Therefore I can't rate the Lewisburg location. Thank you
Gary RThey were extremely efficient and seemed concerned about my concerns. It was a smooth experience. The young man that waited on us was knowledgable all through the Truck rental process. Definitely a good recommend if asked!
JOHN NEasy return, also great customer service.
Jennifer M