Customer did not leave a comment.Verda E.
Customer Reviews for Re Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep doing a excellent job.Jose P.
Customer did not leave a comment.Emmanuel P.
Super nice people and they made the whole process easy. I highly recommend them.Warren J.
Good serviceWilfredo O.
Customer did not leave a comment.Jontiel M.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.Matt F.
Customer did not leave a comment.Jonathan T.
Customer did not leave a comment.Asleen R.
Customer did not leave a comment.Robin A.
Customer did not leave a comment.Omar C.
Upon arriving to the location I was told I was not aloud to leave my car on the property which doesn't make sense if I drive my car to get the uhaul truck and the interior was clean but once we left the location and put our phones down the thing we did not notice was the cupholders ended up having a nasty liquid which got inside wetting our phones and upon driving it seemed the truck needed an oil changeKrystle C.
Customer did not leave a comment.Michael K.
Customer did not leave a comment.MARIO G.
More personalJuan M.
Only had a problem with checking in at 10:00 am. The manager was there, so I rented the truck at 12:00pm. Otherwise, it was seamless. ThanksAna G.
Customer did not leave a comment.Omar C.
Only got 6 of the 12 packing blankets I was suppose to get but sales person didn't offer a refund for the 6 I didn't get, but made it a point that the gas was off by probably 1 gallon. There was some sort of sticky substance in a puddle in the back of truck and all along the the bottom of the back door. Took me 15 mins to clean it before I could put my stuff in back.John C.
Customer did not leave a comment.DAVID W.
Excellent customer serviceSondra W.
Customer did not leave a comment.Irfan E.
The truck cargo side was full of roaches and I think my furniture got effected. I hope it will not ruin my new house.Ahmed K.
Customer did not leave a comment.MELANIE C.
The truck leaked onto my furniture, from the rain. The truck had no air conditioning and it took 250 in gas.Michele S.
Nice people. However a little shaky when I was trying to pick up the truck. The employees need to be trained if there are any problems. Your online check in needs work to solve any problems. That alone would solve a lot of the problems. Overall a good experience. One other hickup. I picked up the truck with a little less than a half a tank. Took all photos and when the return clerk pulled up the check in it said I received the truck with a full tank. Not so. The photo tells the story. I did like the check in process with the photos.David T.
Customer did not leave a comment.James S.
Customer did not leave a comment.Jeanette D.
There was a message in the panel, "the left tire needs air" . I tried to fix it, but I couldn't.Elizabeth G.
It was great! No problems!Isvia C.
Customer did not leave a comment.Pablo H.
Terrible customer service, staff didn't even know how to do a truck rentalJoel A.
Customer did not leave a comment.Jose M.
Customer did not leave a comment.james P.
Friendly associateYolanda F.
Customer did not leave a comment.Richard W.
Customer did not leave a comment.Diana I C.
Customer did not leave a comment.BRENNAN H.
Customer did not leave a comment.Karen F.
Customer did not leave a comment.Victor B.
Customer did not leave a comment.MONICA M.
Customer did not leave a comment.David E.
We were charged $50 for gas when we made sure that the gas what is exactly where it was when we got it and the gentleman automatically assumed when I pulled in and I was late ready to charge me more money he was not very nice or very helpful and he charged my ninety-year-old father's credit card and extra $50 for gas there was no need I put exactly the gas i picked it up with and now I have to go and file a complaintJOHN D.
My only complaint is the app for uploading pictures...Anytime I tried to upload a picture it just sat thinking and would not go any further Everything else was quick and easy at the location.Jesse A.
Customer did not leave a comment.Alexander M.
Make sure back is clean and there arent any damagesNorbert V.
Customer did not leave a comment.Michelle T.
Never allow that location rent out another truck. He messed up my entire rental costing me an extra 200 dollars.Bradley K.
Customer did not leave a comment.Pamela S.
Everything was perfect. Thank you!Luis-angel M.
Nobody was there and the location was closed and vandalized.Dedric T.
the approval wait time. Maybe there could be a pre-approval BEFORE arriving to pick up the equipment.Angell W.
The uhaul leaked and got my stuff wet, we were unable to finish the move with the truck, it had no ramp, the check engine light was on.Cheryl W.
Customer did not leave a comment.Lucky A.
Totally exceeded my expectationsRaul jr M.
Customer did not leave a comment.SAIRA M.
I'll recommend not to use U-Haul cause they charged me another rent day ,just because I was 30 min late.i even called and was just the answer they gave me.Even with almost the same gas the truck had and less mileage I was supposed to use.Jaylen A.
the rental process they had was all trough a phone and for worse I was over chargedEdma M.
Didn't see a problem with anything.Tarick R.
Customer did not leave a comment.Wanda V.
Customer did not leave a comment.Carol M.
No tenÃa el tanque de gasolina lleno al entregÃ¡rmelo y querÃan que lo entregara full. Me parece un falta de respeto.carlos B.
The entire mobile check in process takes up too much time and is insanely inaccurate. I was charged for a dolly but there wasn't one in my truck. At turn in I was told I was going to be charged $3400 because there was a mileage error on your end.STEVE R.