Customer Reviews for Red Bank Thrift Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Red Bank Thrift Store

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paul L.
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Yes, From the lady at the Red Bank Thrift store to the guys that helped me unload the truck (Lebron) at the last minute were GREAT. Could not have been able to have done by my self. Very good attitude, friendly, and on time. Any way I sure will use this group of people again. They were very good to me!!!!!!

TIMOTHY C.
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Charles C.
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David M.
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TIMOTHY C.
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William B.
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TIMOTHY C.
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MICHAEL D.
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Charles W.
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Douglas W.
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Tim B.
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Quick and convenient

steven B.
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Andrew L.
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Kevin K.
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Andrew M.
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Low air pressure in a tire and then, while on my trip, the complete air pressure warning system failed.

ANGELA S.
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The staff at Red Bank Thrift Store was excellent. The staff, pick up location and truck were not the issue. the issue is that I had to wait ONE HOUR to pick up the truck due to UHaul's server being down. This is absolutely ridiculous. The staff kept trying to get UHaul's assistance but they were VERY SLOW. Won't rent from UHaul again if I can avoid it.

MEREDITH H.
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The gentleman at our pick up location in gallatin was excellent! Super smooth process!

Rebecca F.
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Joshua T.
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Clyde M.
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The owner of that location made this transaction easy!

Danielle H.
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Jan L.
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Robert Z.
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Joshua W.
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Delores H.
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My pick up time was at 1230 and I had to wait til almost 2 to get a truck due to someone not returning it on time

CHRIST P.
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Jeremy W.
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Honey V.
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The uhaul renting experience was horrible. It was at a thrift store that should not be affiliated with uhaul ever. The cashier had no idea how to help me and wasn't trained on how the rental was supposed to work. The owner is the only worker at the shop that had access to any uhaul records and was off the property, would not respond to calls or texts. My order was confirmed, I received a contract in my email, and confirmation that I had picked up the vehicle and needed to return it in an exact amount of time. Despite the contract, confirmation, and that $86 had already been taken out of my account they would not let me go. After 30 minutes of my moving time wasted the guy told me he had made a mistake and gave me the keys so I could begin to move. It was such a frustrating experience I honestly cried. The cashier was not a bad guy he was frustrated along side me. I cannot get over the lack of professionalism or courtesy the owner had. I will never return to that establishment. 4708 Dayton Blvd Chattanooga tn was in fact the worst.

Kevin N.
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Marlana H.
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Bipin B.
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Needs to be a uhaul registered location; not some Thrift store. I am glad I went there and not sent my wife to pick up. Place was bad and i will not recommend the location to anyone.

Gregory M.
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Your local agents were friendly and helpful. Your phone agent was an absolute nightmare and makes me never want to call you again. If I call a local number I want to speak to a local person, not some call centre vulture who will never have to deal with me again.

Amanda D.
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Chris gave us wrong info about returning truck at a different in town location and truck was on half tank gas when I received it but Chris's paper work said 3/4 tank and trucks back tires were bad and very wobbly and it's rpms reved up to 3 when going down small hills.

Ed and Julie N.
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Customer did not leave a comment.

Harold K.
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All good

Lonnie M.
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Customer did not leave a comment.

BOB F.
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Larger area for U-Haul products

No reviews have been submitted for this location.

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