The was very friendly and helpful they had the truck clean an ready for me to pick it up....
Kristy H.
Red Bank Thrift Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Red Bank, TN 37415
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This location seemed messy and unorganized. I had requested a utility dolly that was approved on my reservation. Then when I got there to pick up the truck they told me they didn't have any. When I'm reality they were about 15 feet away in plain sight. They finally agreed they had one available. Once we got out to the truck we reserved we opened the back to load up the dolly and the state of the truck was horrendous. There were items left in the truck. Packing blankets throw about the truck. The truck itself was incredibly dirty. There was actually a layer of dirt all on the bottom of the truck. And what looked like clippings from bushes and hedges. Like someone used the truck for landscaping hauling. There was even a knife with a sharp exposed blade left on the side of the truck. I've never seen a U-Haul is such a bad state. The cab was really no better. Sticky wet substances all in the cup holders and in the hand hold in the door. Made you not want to touch anything. I took pictures of the back of the truck just for our protection because I just need the truck for a few hours to move a couple pieces of furniture and I didn't want to be responsible for the huge mess that was left for us.
Meredith F.It is a local business, so there was not a long wait to be helped. Staff was very personable and professional.
Steven S.Dropping off was worse than the pick up. They would not check the truck for mileage, cleanliness or anything. It took two days to get confirmation that the truck was checked in. The “Thrift Shop†is filthy and smells bad. This is the worst place…and I wilnot be back.
Lou R.Completely disorganized. Person that checked me in was underage employee.
Carll C.