Thank you for Redrock Self Storage; your location, price and staff provided a life line for me and a smooth move and transition.Joseph M. | Overall Experience
Customer Reviews for Red Rock Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Nathan R.
This was a great place to store our things during our transition. They honor the military here which is my number one reason to support any business.Christopher W. | Overall Experience
Customer did not leave a comment.TERRELL M. | Overall Experience
Friendly staff, reasonable rates, convenient access. I would recommend, and would rent again if I need storage in the future. My only critique is that they need to resurface the main entry to their facility. Big pot-holes on both sides, and you can't get in or leave without hitting one or both. This is problematic when heading west on Reno, and trying to pull in when someone is behind you. Inevitably, when you put on your turn signal, the car behind you thinks you are pulling in to the gas station or just signaling for the intersection. I slow down when I pull in, to avoid the potholes. People tend to ride your rear, and I have been concerned about being rear-ended (just trying to protect my vehicle and load).James P. | Overall Experience
Great facility, very friendly, and clean. Really like the notices on up coming payments. They need to fix the driveway. It's pretty rough.Donald E. | Overall Experience
The people that work there were very helpful and very friendly when I was moving in they came by in cart to see if everything was the way I wanted it . When I went to load stuff up they came by to check on me . Most places I bet they don’t even leave office . Everything was clean. Good placeDoyle K. | Overall Experience
The vendor went over and above expected experience. Her patience and assistance made a very difficult rental from Uhaul livable. If I had known how difficult that Uhaul has become I would have sought another vendor. I remember when I rented Uhaul in the past it was very simple not the long, drawn-out, gut-wrenching experience it is now. Entirely too much is expected from the customer to do a rental. I will need another rental in another 2 weeks and I will look for a company that doesn't expect me to do the job of their agent.Gary S.
Customer did not leave a comment.william A.
Customer did not leave a comment.Larry G.