Inside of trailer was not cleaned. I had to sweep out before I could put my furniture inside.
Martin H
Customer Reviews for Reddimart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We booked a 6x12 and our location was changed multiple times then they changed our reservation to a 5x8. We drove 2 hours to edmonton and had to then drive another almost 2 hours to daysland then 2 more hours back to where we moved. Horrible service, poor planning, unreliable and irritating. This happened to us in September as well when we moved.
Andrew SMade it easy. Helpful
ROBERT PTraining. Staff were ill equipped to complete the transaction. Charged me for moving blankets, which I didn't request or take. When I returned the rental I was reimbursed for the blankets but not the gst on the blankets. It was quite an experience. I can't imagine if I were in the middle of moving my house. This would have been very stressful. Please train your staff.
Alain HWell done
Nancy Dsome staff need proper training. full discloser of costs i.e. : minimum charges etc. is a good idea .
David WI couldn’t rent the flatbed trailer I needed. So ended up renting this one and then couldn’t even move what I needed. Wasted my money. Would have loved to see more trailer options.
Jon OEvery is good
Jim VGet all the facts straight for customers experience while setting up a contract. And have the drop off location personnel trained in there return process. Not happy I have to prove I didn't get my refund back and have to pay a cab to sit and wait for this return to take place out of my pocket. . Displeased to say the least.
kelly r