SANDRAANN H.
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Customer Reviews for Redneck Xpress Fishing & Hunting
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Redneck Xpress Fishing & Hunting
GORDON H.
The truck was pretty dirty when I picked it up
odofa C.
The cashier and owners were the best!!!!!!!
Christina L.
I requested a larger truck but got a small truck therefore I had double the mileage because I had to travel more because of a smaller truck. I was not pleased with the mileage cost because I had a small truck that I requested
Kimberly G.
Make sure employees hook up trailers correctly so it doesn't fall off the hitch while driving.
william G.
Excellent small town store and has various UHaul products normally available! Great for fishing gear too!
Jerald E.
Easiest place to pick up and drop off.
Marvin B.
They didn't ask where we wanted to drop off the auto transport when we got home. I didn't realize that they had put in a location for Elizabeth, Illinois until we returned home. While it looks close to Bellevue, Iowa on a map there is a river between us. It would have been a 70 mile drive to get there. I had to call to change the location to Dubuque, Iowa which is only 30 miles. Didn't even come out to help hooking up.
Calvin L.
I have returned other uhaul trucks to difference location this location had the best customer service I have had in returning trucks
carl W.
Security deposit rather paying by card or cash should not exist. There is too much hassle in getting your money back when dropping off your rental.
Corey F.
Young lady at the location was extremely helpful giving directions and had us in and out in no time.
David G.
easy to rent process and no problems turning it back in when finshed
Ebony T.
She was friendly, inviting and quick
Steven A.
Vicky was very accommodating and processed my return very quickly. If I ever need a u-haul rental I will definitely contact Vicky at Redneck Fishing and Hunting.
Chad M.
Google maps does not bring you to accurate location.
Wayne P.
Great experience.
CHARLES H.
One of the most helpful venders due to the unbelievable circumstances.
Darnell R.
Everything was good.
clayton P.
WE PICKED UP THE TRUCK AND DROPPED IT OFF HERE. THESE PEOPLE ARE MORONS AND INCOMPETENT. DO NOT GIVE YOU ALL OR THE CORRECT INFORMATION. I WAS CHARGED FOR A HAND TRUCK AND NONE WERE FOUND AROUND THIS WHOLE AREA. I HAD TO CALL TO BITCH AND COMPLAIN TO GET THE HAND TRUCK MONEY BACK!
Danny S.
Awesome experience thank you
Debbie E.
CONFUSION ON PICKUP DATE AND TIMES. RECEIVED TWO CALLS CONCERNING THE PICKUP AND HAD TO EMAIL A COPY OF THE CONFIRMATION TO GET IT STRAIGHT IN THE MIDDLE OF OUR PACKING AN DPREPARATION FOR THE TRUCK.
Anthony S.
Very friendly, enjoyed the drop-off
joe S.
He needs to put in the right address not billing address
ADDISON F.
Turn signals did not work and had to supply my own connector for lights to work
Ritchie H.
I reserved a truck at a location near my home on the website. I showed up at that location early to pickup the truck only to be told my reserved truck was at a location 10 mikes away. I had to call around for a ride eventually getting a truck. On the return I tried to return the truck to the nearest uhaul because it was very convenient but was told I had to return it to the same place I picked it up 10 miles away. So I will not use uhaul again.
Mike L.
Had to drive to another ZIP code (city) to pick up my rental, passed 2 U Haul places much closer each had two (2) car trailers in their lot, waste of time my time and fuel. The place I was sent to had computers that were offline took 40 minutes to get the rental. Trailer had damage on it I had to point it out to the rep., he put a sticker on it.
Nicholas C.
Very efficient staff. A fast and effortless turn in.
LARRY L.
Very horrible experience changed location of pickup 4 times. Did not have appliance dolly at pickup location had to got to another location to rent it. Pickup locations very good experience but UHAUL CORP cannot get vehicles to location you want to pick it up at. Poor experience for corporate policies.
Brennan W.
The clerk wasnt paying attention to my reservation and caused a fiasco when i went to return out of state because they booked my for an in town rental
leroy G.
Items were not ready for pickup, I had to physically move 3 other trailers in order to access the trailer I was going to rent, the trailer itself was in bad condition, wires for reverse/brake lights, were cut.. The ratchets straps on the trailer were beyond rust.
Anita L.
They were courteous & very helpful.
MAGGIE M.
Fast and Friendly Service with a smile.
MATTHEW P.
nothing
WENDY L.
I was disappointed that the truck didn't have a ramp. Any other time I've ever rented a U-Haul the trucks have always had a ramp to load and unload the furniture on and off the truck. Not having this made things a little difficult. I also rented a dolly and it was of no use to me because of this. I wasted my money for it. So if I ever have to rent a truck again and it doesn't have a ramp, I won't rent it. I also think that .99 a mile is rediculous.
DERREN A.
gettin the information/location of pick-up correct, have someone who is knowledgeable in the process doing the job, not having the customer wait around for over an hour because the people doing the job dont know what they are doing! very upsetting.
WILLIAM B.
I returned the truck to a gas station where the clerk was tied down with people buying beer cigs etc. she had a nine year old boy help me, who by the way, knew pretty much what to do?
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