I returned the equipment on a full tank but I still recieved a fuel charge.
Timothy B
Customer Reviews for Reemi Beer & Wine
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing.
Evan RContinue to keep great service
Edwin MThe sign in process is absolutely terrible if I have to use it again I will not get a truck
NINA LHave more midsize trucks at this location
SHARON PI received an older truck that had several dings and scratches that were identified. Also, the truck smelled like smoke inside the cab.
David SGreat customer service! My favorite Uhaul location!
Andrea AExcellent service and made the transaction easy.
David MVery friendly, accommodating, employees great location definitely will use them again
Dorothy BStaff very professional as always. I only go to this location for my rentals
lawanda smuy buen servicio
Roberto TThe location was not the issue. I reserved the vehicle online days in advance. About 4 hours before I was to pick it up I received a text to call. I called and was told that the location had NO vehicles and the closest location was several miles away. It was also off of the bus line. The experience cost me an additional money because I had to pay for a Lyft both ways and had to put more miles on the vehicle at $0.99/mile. I brought this to their attention and was told that there was no relief to be had. The check engine light was on and it seemed like the transmission may have ben slipping. In my estimation, this is a horrible and inconsiderate way to do business. I will not use U-Haul again unless it is unavoidable.
Kevin TThe pick up location was very professional and helpful. Everything was good. The exit of the vehicle thru the app was a lot. A lot of pictures having to be taken.
Sheneka JCheck-in and drop off was so easy, convenient, and the service clerk was accommodating and helpful. Thank you so much!
AMBER KAlways friendly and helpful
Ronda CAnswer the telephone when potential customers call to talk to real Human Being
CYNTHIA GVery good job you are doing keep up the good work thank you so much
Steven LGreat location with excellent customer service.
Adrian AService was excellent.
Peter DSuper easy to pick up and return the Uhaul. The attendant was friendly and professional. Easy to rent.
LORI RNothing! I also received great customer service.
Travis BEmployee was very friendly , helpful and professional!
Karen HTruck had an odor that wasn’t pleasant, maybe from previous rental.
THOMAS MYour share service give multiple problems and cause me to call customer service several times
David cThe truck was infested with roaches
Alstephan PExcellent service. The truck was clean and well maintained. Although my move was within a 10 mile radius I totally appreciated the great customer service from beginning of scheduling the 10 ft truck to the return. I will absolutely recommend this location. They get 10 stars from me.
Brenda JExcellent friendly customer service..
Darryl HNice service for the community
Henry CFrom my experience service has been great.
Chuck AThe app needs some working on. It wasn't clear at all how to pick up the truck with no one there. After 30 minutes I finally got it. I did call and spoke to a UHaul person who couldn't help me and transferred me to the help department where I held for quite a while. There was a little arrow about the size of a comma that I was suppose to press to get to the check out screen. I also had issues bringing it back. The app shut down and I called who then completed my drop off. My iphone isn't that old, I am capable, it is the app that needs some attention.
Andrew MLove this location…
Darlene DEverything was easy. Keep doing what you’re doing.
Rick PYou are doing great!!So far would not change anything.
SHARON PThings went very smoothly and made this move easier.
Thomas TGreat service and resolved every problem quickly which made my move smooth.
Kelvin BWas very easy and comfortable
Serhii KGreat service
DIANA LWe arrived for pickup right as the store attendant was closing up and he very kindly took the time to check us in and see that we were okay before leaving. Overall, it was a seamless process from start to finish.
ERIK SThe truck's steering wheel had 2 inches of play making it very difficult to drive. And the transmission was sticking and having trouble shifting making it even more stressful.
Allen HMaybe actually have the truck that some reserves AVAILABLE so they don’t have to struggle to find a truck the NIGHT BEFORE THEY HAVE TO MOVE HOUSES
Alyssa CEarlier hours maybe 8 instead of 10
Michael PNice customer service
Yldimar ANever
Ferreira LMy favorite haul place everytime. Excellent customer service.
Coleen AYour representatives need to be accurate when ask about sizes of trucks/storage I had to make 2trips rent 2storage units because I was given bad information
CYNTHIA GHaving all the contract work done over the internet makes it a breeze. Thank you U HAUL!
Robert BIt was a good experience overall
Ruben HAlways have great experience at location. Clerk always professional
lawanda sThat was a great rental experience. One thing the price on the mileage is a little high. There are other companies that we have looked at with lower costs on the mileage. Thank you
Mark B