Customer did not leave a comment.Ysmaine D.
Customer Reviews for Rent A Space
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Teresa F.
Customer did not leave a comment.Isi A.
Customer did not leave a comment.NARAYAN S.
Incredibly helpful staff! A pleasure!William S.
Customer did not leave a comment.Wasim Z.
Rob was the absolute best!!!! Very kind, professional, understanding & helpful! He made the renting experience easy & pleasant. Especially the move out! I can’t thank him enough!!!!Daphne M. | Overall Experience
Found two paper towels in truck. Very good experience.Floyd C.
Great value for the money. I particularly like that there was only a single rent increase in the entire time (over a year) that I rented with them. (Other places I have been have a habit of raising rent every five or six months.) RENT-A-SPACE is a fair dealer.Peter D. | Overall Experience
Customer did not leave a comment.Sarwat E.
Give better drop box or key drop location instructions- it was difficult to find the pick up keys and hard to open the box and key drop was easy functionally but hard to findShantih D.
Customer did not leave a comment.Kelly V.
U-Haul tried to charge me $50 more than the price that I was quoted online. The phone representative said it was taxes, but taxes were included in the online quote. I ended up taking off the $60 insurance in order to keep in budget.Bartholomy H.
Customer did not leave a comment.CHARLES O. | Overall Experience
Very helpful and informative rep. Wouldn't do anything differentNancy N.
Nothing like everything is perfect and I had a lot of helpDavion N.
Robert was exceptionally helpful!!!Shelley B.
Customer did not leave a comment.Alexander J.
The seems to be an issue with run off water for the storage units. I guess the fact that you were given skids to put under the items that were being stored in the storage unit. I found that when moving out, some of the furniture sustained water damage. I really feel that you need to disclose the drainage issue when checking into a new unit.DOUGLAS ALLEN K. | Overall Experience
Customer did not leave a comment.JOHN S.
I picked up my truck after hours. Not the greatest experience ONLY because it was blowing snow and the key slot was outside of the gate. No fault of Uhaul. The truck itself was cleared of all snow, was clean inside and ready to go, which I appreciated!Madeleine B.
Customer did not leave a comment.Santos S.
I have to say from start to finish, everything was effortless, efficient and quite easy. Your online reservation service is excellent; the company representative I dealt with at the site was fantastic (very friendly and professional) and the return of the vehicle was effortless. I can't think of anything to improve on the service I received.Jeanne P.
Customer did not leave a comment.Charles W.
Customer did not leave a comment.Joseph B.
The Uhaul.com/share was not working for me. Thankfully the front desk was very helpfulROY S.
Customer did not leave a comment.JACQUELINE E. | Overall Experience
Customer did not leave a comment.RAYMOND VERNON H.
Best storage unit I ever rented so affordable which helped me a lotPenny A. | Overall Experience
Customer did not leave a comment.RASHID R.
Service was excellent, responded fast and on short notice in a timely manner. Everything was ready and clean. Highly recommend, thank you.IQUAN S.
I would check lever on my unit. Very hard to slide back and forth to open unit. I had to get assistance once because I could not slide it to open unit.Joann S. | Overall Experience
It was convenient once you used the card access.SHARON A B. | Overall Experience
Fast, friendly service.Thomas W.
Customer did not leave a comment.Kimberly W.
Customer did not leave a comment.Sue H.
Customer did not leave a comment.Carol P.
Customer did not leave a comment.Brooks F.
Need maintenance of the property. No parking spot for the vehicle. Leaving rental vehicles by the street is scary and carelessness of the uhaul.Narad G.
Customer did not leave a comment.Shoshanna K.
Customer did not leave a comment.Anna K.
Customer did not leave a comment.Gene R.