1. We signed up for the U-Haul online and we're given one price for 6 hours. When we went to pick it up we were told they only did it for 24 hours time-frames and then given a price $30 more than what it said online. 2. We did everything online including uploading drivers licenses so it should of been a quick pick up, but we still ended up being there for over half an hour. 3. The U-Haul was low on gas when we got it. Every other time I've gotten a U-Haul the tank was full and we returned it on full. This time the first place I had to go was the gas station and I put $60 in the tank. 4. There was no choice on size of trucks and we had to get a huge one to move 3 pieces of furniture. (Desk, dresser, bedframe) 5. The total cost to have the truck for 6 hours ended up being $159.74 which is outrageous. And more than what both the online price said and what the gentleman said at pick up. The gentleman at pick up was polite which is the only reason I gave 2 stars instead of of 1. I have moved frequently with being in the Navy and have always used U-Haul. I will be looking into other options for future transport needs because of this experience.
Carl R
Rent A Space
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harrisburg, PA 17110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All good
Emmitt ADon't estimate a low price. I was completely blindsided with the cost of renting a truck as the estimate was close to $40, I ended up spending over $100 even though I returned the truck on time, cleaned the truck inside and out and put more gas in than needed.
Emily RCharged additional fees for no reason.
riley sThe "parking spot" for return is outside the fence along a highway with many tractor trailers whizzing by.
Laurie B