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Paul C
Customer Reviews for Rent KS
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had to drive across a LARGE parking lot and just happened to come across the drop boxes. Would be useful if there were PRECISE directions to where a key box is.
Amy CNo one was there for the drop off
MICHAEL SIt was fine self service easy as pie
RANDY WCheck in was annoying as I had to call as nobody there and nobody answered local phone. Rep at 877 number helped and converted to truck share which was helpful but no dolly on truck and they said would have to wait till someone could get there. Checking back in the app said confirm gas keys, etc. so put them in box then went back in to make sure it worked but wanted pics although couldn't get back in truck since keys in box already. very bad app.
BRIAN CThanks needed equipment short notice and they were very accommodating
richard g