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TOMMY T
Customer Reviews for Rent Wise Main St
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was excellent
KELSEY MGreat customer service
Robin FStop adding more miles than you you used. Thus l know
GREGORY LI returned the truck with a little bit more gas than what I picked it up at the first place drop it off to this place and I get a text message the next day stating that I owe money for the gas. I have pictures and I will be filing a complaint about this Bad business.
HECTOR MHonestly everything was smooth! 10/10 would recommend.
JAQUAN BTrae, Jazz snd Brian were very helpful with answering my questions and expedited the process without hesitations or delays.
PHYLLIS RThe manager and employees were all very friendly and helpful.
KRISTOPHER SThe cab of the truck was filthy and evidence of someone smoking in the vehicle. The back of the truck was filthy with loose dirt in the attic and floor. The 6 blankets I rented were also dirty.
CYNTHIA WHelpful, clean and good location.
MICHAEL AThe truck was disgusting inside.
Katherine CThe AC was not functioning properly. 100% degree weather out in Florida. Not good
ALFREDO DDorian was very professional and nice. Would go back to that location again.
William lThere should be someone appointed to care for the trucks that are at work sites like this so you're not getting a dirty truck and then when it's returned the same way you get charged for it I had a good customer service rep so I didn't have to worry about that but that is not always the case.
Marilyn CBest experience in a long time with picking up and returning equipment! Polite, friendly, actually knew how to inspect and checklist!
Vince HThe U-Haul representative who scheduled my pick up for the unit, scheduled me for one location and then last minute changed it to another location. And when I arrived at the new location, they didn’t open until 10am and I was scheduled at 8:30am.not very happy with Uhual. Location was nice and helpful.
Christian CPossibly rotate the turn into the facility is on a curve and easily missed
Dean AMy original pick up location at 5408 N Main St. was a travesty. They had 2 trucks and apparently neither were for me. Moving to another location wasted about 2 hours of my time and I was extremely disappointed that there was no effort made to minimize my inconvenience.
Jeffrey GThey need to ask you if you want protection plan not just put it on there and don't tell you and charge you for it. I'm very upset
tykisha sGreat service, Thank you!
Jeremiah SThe price should be what is quoted. The location should know what is going on.
Steve cThe staff were all very helpful and friendly.
Philip HAwesome service, thorough and fast.
Destiny CN/A. Great customer service. Very professional
Eugene LGentlemen at the counter was extremely helpful.
Maurice HBig spaces with more room to pick up equipment. People that are more knowledgeable of the equipment.
Barry MAgent who assisted me was friendly and helpful
John BSuper friendly and helpful. Was a very nice experience and I'd be happy to be a customer of theirs again!
Frank C