Customer Reviews for Rent Wise Main St
(U-Haul Neighborhood Dealer)

54 reviews

6405 N Main St   Jacksonville, FL 32208

(904) 764-4381

Office Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(904) 764-4381

6405 N Main St
Jacksonville, FL 32208

Services at this Location:

Office Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tammy P 
Rating:
5.0

Everything was excellent

KELSEY M 
Rating:
5.0

Customer did not leave a comment.

SANDRA G 
Rating:
5.0

Great customer service

Robin F 
Rating:
3.0

Stop adding more miles than you you used. Thus l know

GREGORY L 
Rating:
3.0

I returned the truck with a little bit more gas than what I picked it up at the first place drop it off to this place and I get a text message the next day stating that I owe money for the gas. I have pictures and I will be filing a complaint about this Bad business.

HECTOR M 
Rating:
3.0

Customer did not leave a comment.

ROY B 
Rating:
5.0

Customer did not leave a comment.

SHUNQUANA N 
Rating:
5.0

Honestly everything was smooth! 10/10 would recommend.

JAQUAN B 
Rating:
3.0

Trae, Jazz snd Brian were very helpful with answering my questions and expedited the process without hesitations or delays.

PHYLLIS R 
Rating:
4.0

Customer did not leave a comment.

BRENDA B 
Rating:
5.0

The manager and employees were all very friendly and helpful.

KRISTOPHER S 
Rating:
2.0

The cab of the truck was filthy and evidence of someone smoking in the vehicle. The back of the truck was filthy with loose dirt in the attic and floor. The 6 blankets I rented were also dirty.

CYNTHIA W 
Rating:
5.0

Customer did not leave a comment.

SABRINA T 
Rating:
3.0

Customer did not leave a comment.

KENT G 
Rating:
5.0

Customer did not leave a comment.

jonathan a 
Rating:
5.0

Helpful, clean and good location.

MICHAEL A 
Rating:
4.0

The truck was disgusting inside.

Katherine C 
Rating:
5.0

The AC was not functioning properly. 100% degree weather out in Florida. Not good

ALFREDO D 
Rating:
5.0

Dorian was very professional and nice. Would go back to that location again.

William l 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
3.0

There should be someone appointed to care for the trucks that are at work sites like this so you're not getting a dirty truck and then when it's returned the same way you get charged for it I had a good customer service rep so I didn't have to worry about that but that is not always the case.

Marilyn C 
Rating:
5.0

Best experience in a long time with picking up and returning equipment! Polite, friendly, actually knew how to inspect and checklist!

Vince H 
Rating:
5.0

Customer did not leave a comment.

TRAVIS T 
Rating:
5.0

Customer did not leave a comment.

Gregory M 
Rating:
5.0

Customer did not leave a comment.

Jeanette l 
Rating:
4.0

Customer did not leave a comment.

corine s 
Rating:
5.0

The U-Haul representative who scheduled my pick up for the unit, scheduled me for one location and then last minute changed it to another location. And when I arrived at the new location, they didn’t open until 10am and I was scheduled at 8:30am.not very happy with Uhual. Location was nice and helpful.

Christian C 
Rating:
5.0

Possibly rotate the turn into the facility is on a curve and easily missed

Dean A 
Rating:
5.0

My original pick up location at 5408 N Main St. was a travesty. They had 2 trucks and apparently neither were for me. Moving to another location wasted about 2 hours of my time and I was extremely disappointed that there was no effort made to minimize my inconvenience.

Jeffrey G 
Rating:
5.0

Customer did not leave a comment.

TAMICA W 
Rating:
2.0

They need to ask you if you want protection plan not just put it on there and don't tell you and charge you for it. I'm very upset

tykisha s 
Rating:
5.0

Customer did not leave a comment.

Chris R 
Rating:
4.0

Customer did not leave a comment.

Raymond k 
Rating:
5.0

Customer did not leave a comment.

Ronneshia M 
Rating:
5.0

Great service, Thank you!

Jeremiah S 
Rating:
5.0

Customer did not leave a comment.

Anthony H 
Rating:
5.0

Customer did not leave a comment.

Patricia R 
Rating:
5.0

Customer did not leave a comment.

Carolyn C 
Rating:
3.0

Customer did not leave a comment.

JACKLYN F 
Rating:
5.0

The price should be what is quoted. The location should know what is going on.

Steve c 
Rating:
5.0

Customer did not leave a comment.

Eric R 
Rating:
5.0

The staff were all very helpful and friendly.

Philip H 
Rating:
5.0

Customer did not leave a comment.

Amy E 
Rating:
5.0

Awesome service, thorough and fast.

Destiny C 
Rating:
5.0

N/A. Great customer service. Very professional

Eugene L 
Rating:
5.0

Customer did not leave a comment.

Anthony G 
Rating:
5.0

Customer did not leave a comment.

Phinel H 
Rating:
4.0

Gentlemen at the counter was extremely helpful.

Maurice H 
Rating:
3.0

Big spaces with more room to pick up equipment. People that are more knowledgeable of the equipment.

Barry M 
Rating:
1.0

Customer did not leave a comment.

YURI M 
Rating:
3.0

Customer did not leave a comment.

Courtney L 
Rating:
4.0

Agent who assisted me was friendly and helpful

John B 
Rating:
5.0

Super friendly and helpful. Was a very nice experience and I'd be happy to be a customer of theirs again!

Frank C 
No reviews have been submitted for this location.
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