Customer Reviews for Renton Esso
(U-Haul Neighborhood Dealer)

236 reviews

4717 Hwy 3 E   Simcoe, ON N3Y4K4

(519) 428-9944

Office Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(519) 428-9944

4717 Hwy 3 E
Simcoe, ON N3Y4K4

Services at this Location:

Office Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat-Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Bruce L 
Rating:
5.0

Customer did not leave a comment.

Don S 
Rating:
3.0

Customer did not leave a comment.

william m 
Rating:
4.0

Customer did not leave a comment.

GLEN B 
Rating:
3.0

Get vehicle serviced, engine wouldn’t go at times, wheels felt like they were gonna come off, a bit pricey

CONSTANCE B 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H 
Rating:
5.0

Customer did not leave a comment.

STEVEN W 
Rating:
5.0

Customer did not leave a comment.

RONALD L 
Rating:
5.0

Customer did not leave a comment.

ATTILA S 
Rating:
5.0

get it right. Check my file please. you billed me over $16,000. too much.

JOHN B 
Rating:
5.0

Customer did not leave a comment.

ROBERT R 
Rating:
4.0

Easy going guy. Helpful

JOSEPH B 
Rating:
5.0

Customer did not leave a comment.

DWAYNE P 
Rating:
5.0

Customer did not leave a comment.

DAVID D 
Rating:
5.0

Great customer support

JEFFREY H 
Rating:
5.0

Nothing it was amazing

JOHN B 
Rating:
5.0

Customer did not leave a comment.

Andrew W 
Rating:
5.0

The location I rented from was great...easy to deal with, well maintained equipment etc. However, I am extremely dissatisfied with Uhaul as I reached out to a location in Oshawa to rent the trailer and pull back for a one way trip where I was told trailers were in stock but unavailable for a one way trip...I was told they would not allow it to go one way. So, I spent a tank of gas pulling this both ways which is a complete waste. Very disappointed in this when Uhaul advertises one way trips all the time. Not impressed to say the least.

RICHARD T 
Rating:
5.0

Customer did not leave a comment.

deborah h 
Rating:
3.0

The personnel was fine, I would not recommend U-Haul to anyone in the future.

SCOTT M 
Rating:
5.0

The process was relaxed and the staff was excellent and answered any questions that I had. Plus the location was as the only one that had what I needed. Thank you for such a good experience.

JOHN E 
Rating:
5.0

Customer did not leave a comment.

SARAH W 
Rating:
5.0

No need for improvement,very efficient.

ALFRED M 
Rating:
5.0

Customer did not leave a comment.

PATRICK K 
Rating:
5.0

Easy to reserve over the phone and the staff I dealt with was efficient and friendly. I would definitely rent the trailer from this same place again if needed.

JEFFREY H 
Rating:
4.0

Customer did not leave a comment.

CAMERON G 
Rating:
5.0

I was overcharged

SHERYL B 
Rating:
5.0

This location is preferred. Large parking lot with easy access. Most importantly they are fast getting the rental processed and unlike other uhaul locations in simcoe….Renton esso actually assists/attaches the trailer to your vehicle. 10/10

DAVID V 
Rating:
5.0

Customer did not leave a comment.

PATRICK K 
Rating:
5.0

Very helpful and pleasant staff. Very quick and efficient.

PATRICK K 
Rating:
5.0

Customer did not leave a comment.

CASWELL A 
Rating:
5.0

Customer did not leave a comment.

GLEN B 
Rating:
5.0

Nothing to improve upon. Good service, courteous and friendly person helped us, So convenient and useful to be able to rent a trailer this easily.

Heidi R 
Rating:
5.0

Give out FREE coffee, lol

BRENT J 
Rating:
4.0

Customer did not leave a comment.

PAUL M 
Rating:
4.0

Customer did not leave a comment.

Keith B 
Rating:
5.0

Customer did not leave a comment.

JAIME M 
Rating:
5.0

Rodney at the Renton location is an Excellent provider ... he is knowledgeable and very customer centric! I would not have an issue to recommend him!

ANTONIO P 
Rating:
5.0

Customer did not leave a comment.

TERESA C 
Rating:
5.0

Customer did not leave a comment.

CLAYTON D 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
3.0

Battery dead at pick up , no booster cables on site . Luckily flagged down a local . Drove 25 mins to Turkey Point and shut truck off , battery didnt hold charge . Had to call a tow truck from Simcoe n got nailed for $100 cash to get a boost . Then had to leave truck running the rest of the day to avoid needing a boost again . Does anyone chk your equipment out ????? Terrible experience .

Andrew T 
Rating:
5.0

Customer did not leave a comment.

Rick R 
Rating:
5.0

The only positive taken from this experience was Rodney, who took the time to work and straighten things out for us. I cannot comment on round trip rentals but this is not the company to do business with if you are doing a one way trip.

Heather S 
Rating:
5.0

Customer did not leave a comment.

SHAWNR A 
Rating:
5.0

Customer did not leave a comment.

Ben L 
Rating:
5.0

Great job.

Gordon B 
Rating:
5.0

Friendly, accommodating service

Attila S 
Rating:
5.0

Customer did not leave a comment.

Tammara H 
Rating:
4.0

Customer did not leave a comment.

Flash E 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
5.0

Great 👍

Eric R 
Rating:
1.0

It took an hour to get the trailer despite having a reservation. That's ridiculous. If I have a reservation it should be show up, have the photo taken, and be on your way.

Jarrod W 
Rating:
5.0

Customer did not leave a comment.

STEPHEN C 
Rating:
5.0

Customer did not leave a comment.

Edward M 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Mario L 
Rating:
5.0

Customer did not leave a comment.

Gustavo R 
Rating:
4.0

Customer did not leave a comment.

Bryan A 
Rating:
5.0

Nothing great help from agent. Very knowledgeable

Hecter M 
Rating:
5.0

Great service very hospitable

Sasha P 
Rating:
4.0

There seemed to be a problem which the driver reported that would be a danger to other drivers. Thanks, Patsy :)

Patsy R 
Rating:
3.0

no comment, just dropped off the van

pierre c 
Rating:
5.0

Customer did not leave a comment.

jeff D 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
3.0

location used is outside Simcoe. Would have preferred location in Simcoe. Otherwise service overall good.

Carol M 
Rating:
5.0

Customer did not leave a comment.

ULRIKE B 
Rating:
3.0

I already emailedbu about the mess of the truck and spoke to the return place

Joanne D 
Rating:
5.0

Hire people that have any general sense of customer service whatsoever Absolutely pitiful. Disgraceful. Ridiculous. The list continues. Never ever again. I'll rent from Penske going forward.

Taylor S 
Rating:
5.0

Keep up the good customer service, you are always friendly and welcoming!

RODNEYJ H 
Rating:
5.0

Customer did not leave a comment.

Nancy M 
Rating:
5.0

Customer did not leave a comment.

Marlene D 
Rating:
5.0

Customer did not leave a comment.

RONALD B 
Rating:
5.0

They did everything excellent I wouldn't change anything for the next customer

daniel s 
Rating:
5.0

Customer did not leave a comment.

Ulrike B 
Rating:
5.0

Customer did not leave a comment.

Terry W 
Rating:
5.0

Customer did not leave a comment.

Gary C 
Rating:
4.0

Customer did not leave a comment.

Roseanne S 
Rating:
5.0

Customer did not leave a comment.

James E 
Rating:
5.0

Customer did not leave a comment.

Jerry O 
Rating:
5.0

Customer did not leave a comment.

MICHAELJ S 
Rating:
5.0

Excellent service .no change necessary

Terry W 
Rating:
5.0

the guy who checked me in was very polite and professional

GLEN B 
Rating:
4.0

Customer did not leave a comment.

Andy E 
Rating:
5.0

Customer did not leave a comment.

Dave S 
Rating:
5.0

Customer did not leave a comment.

Ian C 
Rating:
3.0

This place keep calling me Wade not Wayne even after I corrected them. The vehicle was clean but needs maintance.

Wade J 
Rating:
5.0

Customer did not leave a comment.

Kathryn P 
Rating:
5.0

Customer did not leave a comment.

Tom B 
Rating:
5.0

Customer did not leave a comment.

Gerald B 
Rating:
5.0

fix the trucks they are unsafe to drive

Nickole O 
Rating:
5.0

Great service and good equipment. Very friendly and helpful staff at pick up location Couldn’t ask for better

Scott G 
Rating:
5.0

Nothing , everyone I spoke to was great.

Steven G 
Rating:
5.0

Counter staff was great , truck was clean , truck maintenance is needed as steering wheel off centre, and around 60km massive wobbling is felt in rear end , would recommend a steering and suspension inspection all around .

brent d 
Rating:
4.0

Customer did not leave a comment.

Noel R 
Rating:
4.0

Excellent on all levels

Carole A 
Rating:
4.0

Customer did not leave a comment.

Brenda G 
Rating:
5.0

Customer did not leave a comment.

Warren T 
Rating:
1.0

Improve customer service overall. If there was zero stars to be selected that would have been selected.

Rob R 
No reviews have been submitted for this location.
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