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joel F.
Customer Reviews for Republic Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was treated like a a one customer and
Luis T.Excellent experience.
KEN M.All good
John W.Absolutely professional and very understanding of when we needed the 26ft truck. Thank you!!
darrell F.Fast, friendly service and very helpful staff.
Monica S.Very helpful, efficient and cordial
STEVEN V.Facility was closed and completed online check in.
Larry S.Gordon was so proactively helpful, I can't think of anything more he could have done.
Linda S.Finding the right size Uhaul was a problem
Cory D.Quick service. Very pleasant.
Frank J.Ordered a 20 ' truck, got a 15 ft plus trailer, which complicated things. Staff was helpful.
Marsha M.Helpful staff. Great service.
Jason R.Was so nice just to hook and go the best we have had Republic saw shop A number 1
Randy K.Give correct information about costs and do not charge for insurance if customer does not request it. My experience cost two and half times what I was quoted. I was forced to rent the trailer for 48 hours, only needed 24, was told it would be adjusted at the drop site, it was not. The whole experience was a scam without any remedy. F U U-Haul, u won't get me twice.
Louis K.This was one of the most horrible experiences I could imagine. Please listen to the 2+ hours of conversation I've had with uhaul representatives who were accusatory, blaming, finger pointing, defensive, and rude. The worst ever. The entire experience was the absolute worst.
April B.Get your managers 2 stop telling people 2 different prices. Was told 1 price at my pick-up location dop of told another. Called your corporate # and they told me 2 different things. Your a joke of a company never using u again.
Brandon C.Thank you for your services.
justine B.Appreciated the business' flexibility allowing me to pick up my truck one day early AND swapping it for a larger one when I realized I needed something bigger. They walked me through the truck's operation thoroughly so I felt completely comfortable driving and loading it.
Robin R.All was good
JODENE MAREE Y.They do an excellent job, best uhaul place anywhere
BRETT WALTER N.Gordon at Republic s&s is top notch! ……& Thank you U haul for helping us so much !!
Blann H.The gentleman at the republic drop off was very nice and very professional. He made it very simple and fast to drop off trailer. I would definitely recommend this place. Best u haul establishment I have ever been to.
MICHAEL B.The U-haul agent was helpful and willing to accommodate last minute changes to reservation with regard to choice of moving truck.
Ryan R.Best U Haul experience I've ever had, Gordon does an outstanding job
Brett N.Nothing, Gordon does an excellent job, very helpful.
Brett N.We had a uhaul reserved in Omak. They called me and said the truck was ready to pick up. I had to drive 35 miles to pick the truck up. When I got there I found out it had been cancelled for some reason. We ended up having to drive over 100 miles to Republic just to find another truck.
Philip L.Great turn in experience
Robert K.I did not interact with a person, just dropped the truck off.
Barbara B.not a thing
Marvin F.The manager of the location was new to Uhaul. He reached out to us in advance after I called him and worked with us well to ensure we could pick up the trailer at his location in SPITE of the fact that Uhaul centra; services never called me as promised to verify the pickup location, as was promised in the original contract. Because he was new to the business there were some glitches, and he had limited accessories but we got the trailer.
NANCY MARIE D.