Everything worked out wonderfully
James N
Customer Reviews for Republic Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Our local U Haul dealer is very helpful and the equipment is top notch. We have rented their equipment several times and always had a good experience.
Donna BChange nothing. The location and the customer service was perfect. Thank you so much for everything
BRIAN HI was charged for returning the gas gauge on empty exactly how I received it. That’s messed up 1000%
JOSIE BThere was no one there as the place was closed, so I followed protocol and returned to the keys.
Heather COur U Haul rental experience with out local Republic Wa. dealer was excellent. The equipment was clean and our local dealer is very helpful with everything we needed. Thank you
Donna BNothing, everything was cleaned and ready to go. Was in and out very quickly. Excellent service.
Monty NGreat thanks!
Kim BThis location while hr or so away they were helpful. The uhaul you call to set up the online stuff horrid and they were very rude.
Anthony LHave the correct vehicle available. Don't hang up on customers multiple times causing them to wait HOURS for access to the lockbox.
Carley FNo comment.
ROY SThis is one of the better Uhaul locations I've used. Helpful people and a clean location.
Bill KThe people were very friendly and helpful!
caleb mNo one was there for uhaul. Others businesses personnel helped.
Kelly LReccomend downloading your app for mobile pick up
bob dHave [Real! trucks.!!!!] Other then that, you guys, were amazing!! You mite want to consider chains (Real chains) lots of Mountains around you !!! People that need a vehicle/ truck like yours!!! Need, real chains, and( four wheel drive !!!.)...blah blah blah!!!!!! Camille
Camille WAgent is friendly and welcoming!!
Larry SI was treated like a a one customer and
Luis TExcellent experience.
KEN MAll good
John WAbsolutely professional and very understanding of when we needed the 26ft truck. Thank you!!
darrell fFast, friendly service and very helpful staff.
Monica SVery helpful, efficient and cordial
STEVEN VFacility was closed and completed online check in.
Larry SGordon was so proactively helpful, I can't think of anything more he could have done.
Linda SFinding the right size Uhaul was a problem
Cory DQuick service. Very pleasant.
Frank JOrdered a 20 ' truck, got a 15 ft plus trailer, which complicated things. Staff was helpful.
Marsha MHelpful staff. Great service.
Jason RWas so nice just to hook and go the best we have had Republic saw shop A number 1
Randy KGive correct information about costs and do not charge for insurance if customer does not request it. My experience cost two and half times what I was quoted. I was forced to rent the trailer for 48 hours, only needed 24, was told it would be adjusted at the drop site, it was not. The whole experience was a scam without any remedy. F U U-Haul, u won't get me twice.
Louis KThis was one of the most horrible experiences I could imagine. Please listen to the 2+ hours of conversation I've had with uhaul representatives who were accusatory, blaming, finger pointing, defensive, and rude. The worst ever. The entire experience was the absolute worst.
April BGet your managers 2 stop telling people 2 different prices. Was told 1 price at my pick-up location dop of told another. Called your corporate # and they told me 2 different things. Your a joke of a company never using u again.
Brandon CThank you for your services.
justine bAppreciated the business' flexibility allowing me to pick up my truck one day early AND swapping it for a larger one when I realized I needed something bigger. They walked me through the truck's operation thoroughly so I felt completely comfortable driving and loading it.
Robin RAll was good
JODENE MThey do an excellent job, best uhaul place anywhere
BRETT WGordon at Republic s&s is top notch! ……& Thank you U haul for helping us so much !!
Blann HThe gentleman at the republic drop off was very nice and very professional. He made it very simple and fast to drop off trailer. I would definitely recommend this place. Best u haul establishment I have ever been to.
MICHAEL BThe U-haul agent was helpful and willing to accommodate last minute changes to reservation with regard to choice of moving truck.
Ryan RBest U Haul experience I've ever had, Gordon does an outstanding job
Brett NNothing, Gordon does an excellent job, very helpful.
Brett NWe had a uhaul reserved in Omak. They called me and said the truck was ready to pick up. I had to drive 35 miles to pick the truck up. When I got there I found out it had been cancelled for some reason. We ended up having to drive over 100 miles to Republic just to find another truck.
Philip LGreat turn in experience
Robert KI did not interact with a person, just dropped the truck off.
Barbara Bnot a thing
Marvin FThe manager of the location was new to Uhaul. He reached out to us in advance after I called him and worked with us well to ensure we could pick up the trailer at his location in SPITE of the fact that Uhaul centra; services never called me as promised to verify the pickup location, as was promised in the original contract. Because he was new to the business there were some glitches, and he had limited accessories but we got the trailer.
NANCY M