Customer Reviews for Rhodes Auto & Truck Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rhodes Auto & Truck Repair

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Tansha T. on

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Ben T. on

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Encourage a walk around and explain the different levels of insurance. All in all a great place to rent and will recommend to friends. Great happy and helpful staff.

Tracy G. on

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Lloyd C. on

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Location was too far from home.

Thomas D. on

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26ft truck filled with house full of furniture broke down in our driveway. This was on our closing day of our move. We lost our movers, time, $Money.

Joseph R. on

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Peter N. on

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Ernest or Dawn S. on

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nancy B. on

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This site very polite and helpful. When dropping trucks off why not make it convenient for customers to drop off closer to home!

Jill F. on

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Steve P. on

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Everything was great no problems

April S. on

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Randall P. on

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Process was awful. Went to three locations to get truck. Either closed no truck that size. Place I was to get truck was closed early. They did not return call. Reserved another for next am with 800 uhaul. Place was not open on time rude attendant. Wrong size truck there not the 20 foot needed. On return the location closed and this was 4pm. No help called them he didn't help. Found another locatio. To return. There was a guy so damn rude. But then a very nice kid checked in truck. I should be refunded some of this bill for unreasonable problems uhaul has

david G. on

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Already recommended to my granddaughter as she moves next week. Rhodes people are friendly and courteous and their overall knowledge of the business had me on my way shortly after I got there. 5 thumbs up for Uhaul and Rhodes!

Brooklyn H. on

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Ahmad F. on

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Never got a call, so went to Waukegan. We’re told our things were at Rhodes, so we drove back to Kenosha. Our truck was there, but we had to drive to another location in Kenosha for The dollies, mattress cover and box we ordered. They had no clue and gave us the dollies and luckily had a mattress cover and box they could give us. The run around was ridiculous. Everything should have been in the truck ready to go.

Scott H. on

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Randy N. on

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They struggled to get the computer to do all the paperwork, stood at the counter 50+ minutes. Then they did not have a hitch receiver which was prepaid so I had to run out and purchase one. Then they did not have an adaptor for my lights, so again I had to run out a purchase one. Frustrating.

tom S. on

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I was given the wrong information about paying for the uhaul trailer from the woman I spike to on the phone at uhaul. Therefore, me being a 24 year old female, traveled across the country with $250 because instead of having to pay for the trailer when I dropped it off at my destination LIKE I WAS TOLD WOULD HAPPEN, uhaul took $650 out of my account, of which I was supposed to use for a hotel and food and gas. I had to borrow money from others just to get to AZ from IL because money was taken out of my account, 7 days prior to what it should have been. In my eyes, that is a GIANT mistake, and it caused me a ton of problems, stress, and issues along my 30 hour trip. I hope someone will sort this out the way that it should be. I would never have made the trip if i would have known that was going to happen. I would have made other arrangements. Instead, I suffered because someones lack of knowledge and correct information. Something that could have been easily avoided. I would never want anyones child to go through what I had to because of someone elses mistake.

daniel B. on

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Margo C. on

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When pickup location is changed, let customer know if pickup time also changes.

Mary S. on

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Marisa D. on

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randy G. on

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Naomi S. on

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Karin B. on

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Thank you for a very positive experience

Susan H. on

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Anna M. on

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Evelyn F. on

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Friendliest customer service.

David M. on

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William L. on

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You can rest assured that that if what you rent is anything like I had your experience will be pleasant. Really great truck with all accessories you may need and a simple process in and out. Very convenient and well worth the money. It was above my expectation.

Karen H. on

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Customer did not leave a comment.