Customer Reviews for Ricks Performance 2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ricks Performance 2

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Michael S. on

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Customer did not leave a comment.

Fred B. on

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Agent had difficulty accessing online info for the rental.

Susan P. on

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patrick C. on

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Jack F. on

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Newhouse L. on

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The truck was well maintained and drove very smooth. They did and excellent job.

GEORGE B. on

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The person behind the desk had a very hard time with the computer. He entered the wrong destination after I told him three times where i would be dropping it off. I didn't catch it and it cost me an extra charge of almost 100.00 for dropping at wrong destination and being 45 min. late with the return. I will be looking at other companys to rent from. This was my fourth rental in the last 6 months.

Daniel H. on

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They were not very knowledgeable with the software.

Susan W. on

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dulcie B. on

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The young lady was very helpful and professional.

LEILANI V. on

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Leilani V. on

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mike B. on

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shirley N. on

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Inconvenient Had trouble with the lady checking us in Had to start the paperwork over too many times

nora E. on

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Sandra B. on

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roberta W. on

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David J. on

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Hussein Z. on

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I ordered a cargo van in GNV, but the same morning I was told it was unavailable and I was forced to pick it up here. the place was small and a horse farm.

julia N. on

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Dan B. on

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William B. on

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No complaints, very accommodating.

Kerry B. on

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Brad S. on

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Due to remote location, checking out was difficult. Our assistant was very patient with us and worked through the issues. Very Pleased.

Kelly C. on

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Staff were great to work with.

JOHN B. on

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T.J. McCray at the Main Ocala and Gainesville hub/Hwy. 441/27/301 was most helpful.

mark K. on

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All was great as always, and I wouldn't say it if it wasn't true!

peggy C. on

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Customer did not leave a comment.

Jessie M. on

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Trailer was dirty and I had to hook it up my self it took 45 minutes to get the trailer and I was never told the closing time I got there at 3:30 and it was close I called customer service and they told me to leave the trailer in the front gate so I took pictures of when I left that trailer outside the gates

on

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I rented a Tow Dolly. I noticed that all the lights were not working. When I tried to check them I noticed that the lights were riveted on. Therefore I wasn't able to check the light bulbs. The other thing is that the Tow Dolly didn't turn very well. I pulled into get gas and when I tried to leave the Tow Dolly wasn't turning when I actually was trying to make a wide turn.